Customer ReviewsforTrifecta Nutrition, Inc.

I placed one order with the company to take advantage of a discount offer and try it out. I called and cancelled on 1/1/2024 because I was going to be out of town for a few months for work. Weeks later I got a call from a coworker saying I got a delivery of a Trifecta box. I called the company to see why they sent another box. They told me that I reactivated my account 4 days after they cancelled it. That isnt even possible as I did not have internet access at that time. The guy on the phone was rude, argumentative and told me they would not refund me. He then told me to just call your bank and claim its fraud. What kind of advice is that from a company??? I highly discourage doing business with such an unethical company with horrible customer service.

Exactly what everyone else says, but worse for me as I never even selected order, but you have to put all your info in to even see the meal options. I closed the web page after seeing the options knowing that it was complete garbage and what do they do, Charge my card and sent out boxes anyways. Called to cancel they didn't, just charged me again and sent out another box full of garbage. Called again, well they told me I never called before. Bull crap!!!! Terrible company, please run, not walk away from this complete garbage. Terrible customer service, but you can tell they are used to stealing from people so they are prepared with "its all your fault" speech!

Disastrous company - a total marketing farce. The food was INEDIBLE. I'm not a picky eater by any stretch of the imagination but omg was it awful. The Chef's selection was laughable - they just sent us 6 of the same meal out of 7 meals. I thought choosing that would be nice to take the guesswork out of it, but nope just all the same terrible food. They ship these on Friday and charge the same day for the following week, so you'd have to prepare yourself and set up your second week to skip in order to not pay for 2 weeks when signing up. $100/week for absolute trash. Horrible customer service, impossible to get a hold of, and refuse to refund you anything. I'll be disputing with my credit card company on the grounds of it being advertised as better than some of the other meal services up there like Factor and Freshly but it is ******x worse. RUN FAR AWAY THEY WILL STEAL YOUR MONEY AND MAKE YOU VOMIT!!!!!!

The food was disgusting, we tried to eat them and pretty much tossed them after trying to finish them. The whole order was at a discount so I just put my orders on hold until I was done with the first order, so I wouldnt get charged for the next weeks. After a month I was as ready to cancel, I found a better meal delivery service hat was cheaper and the food is amazing. I went to cancel the trifecta, but he only way is to call. So I called and deactivated my subscription with ******, it was very easy, she asked me why and I was honest about the food not being very good, etc. after the call, I get a confirmation email from her that my account was deactivated and I will receive my last order next week. . . . I was confused because no order was mentioned during our phone conversation just minutes ago. I was furious! I just told her I didnt like the food, so why would t she tell me that I was getting another order! When I checked the bank account, there was a pending charge for over 300 bucks! For food that I wont eat! When I contacted them about this - they basically blamed me, that the customer is responsible for managing their account, you should have cancelled sooner, the order is already processed, not shipped but we cant stop it and no returns. I was furious! I explained again this is a mistake, cancel the order please, I do not want this food. Basically their hands are tied by policy, and I should have read the fine print. But his business saw an opportunity to charge me full price for food they have to trouble giving away, let alone selling. There was not heads up email, about an upcoming order, or payment. Just charged it cause they could. This company is very suspicious, not trustworthy, and is only after your money. I wish I had know. About the 100% money back guarantee sooner, I could have gotten some money back from them. Do not do business with Trifecta Nutrition, you will regret it!

Awful good. Awful customer service. Awful product. Need I say more? The other reviewers are right. The protein in the meals are so dry and hard to chew on. Spent 120 for food that i end up giving to my dog :( FYI the meat( the most important part) is NOT organic

Awful food. No variety. ****** spiced meals. I received one that had a huge layer or parsley on it, almost half the meal. It was ridiculous. I tried Keto, Clean and Meal Prep and all were terrible. The "clean" menu was so *****, with huge chunks of onion, 2 carrots and what tasted like instant potato's. It was great for the first couple of weeks, until the menu got repetitive. I contact them and they offered a discount. There is no way to cancel the service until you speak with their customer service, who tries to keep you on your plan. I was finally able to quit the plan and, though I rarely post reviews, I felt it necessary to let people know my experience. DO NOT waste your money on this "chef-driven" service. It's terrible!

Trifecta was a huge disappointment. Firstly, its expensive. Secondly, it is tasteless. If I were to blindly take a bite I truthfully couldn't depict one meal from another. Lastly, I wound up feeding all ten meals to my dog (he seemed to enjoy lol). I hope if you're considering Trifecta that you don't take these reviews with a grain of salt. They are accurate. Most expensive dog food on the planet!