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Business Profile

Business Profile

Brothers Home Improvement, Inc.

Windows
Headquarters
Multi Location BusinessFind locations

Business Profile

Brothers Home Improvement, Inc.

4205 Cincinnati Ave Ste 300

Rocklin, CA 95765-1413

Contact Information

4205 Cincinnati Ave Ste 300

Rocklin, CA 95765-1413

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BBB Rating & Accreditation

Accredited Since: 4/16/1998

Years in Business: 26

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Customer Reviews

This business has 0 reviews

Customer Complaints

2 complaints closed in last 3 years

1 complaints closed in last 12 months

BBB Rating & Accreditation

Accredited Since: 4/16/1998

Years in Business: 26

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Overview

Brothers Home Improvement, Inc. provides window services in California and Northern Nevada.

 

Business Details

This is a multi-location business.Need to find a different location?

Headquarters
4205 Cincinnati Ave Ste 300, Rocklin, CA 95765-1413

BBB File Opened:4/3/1998
Years in Business:26
Business Started:9/12/1994
Business Incorporated:9/12/1994
Accredited Since:4/16/1998
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
  • Brothers Home Improvement, Inc is properly licensed by the Contractors State License Board
Type of Entity:Corporation
Number of Employees:5
Alternate Business Name
  • Brothers Windows
Business Management
  • Ms. Rocio Korver, Director of Marketing
Contact Information

    Principal

  • Ms. Rocio Korver, Director of Marketing

    Customer Contact

  • Ms. Rocio Korver, Director of Marketing
Additional Contact Information

Phone Numbers

Email Addresses

  • Primary

Customer Complaints

2 Customer Complaints

Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews

Most Recent Customer Complaint
Complaint Type: Guarantee/Warranty Issues
Status: Answered
anonymous user
I had all my windows and screen door replaced by Brothers in 2005. I have had no complaints until recently. I contacted Warranty services over the last few days regarding my screen door frame which is broken. When I read the warranty given to me at the time of purchase, it states that "Brothers will repair, replace, or reinstall the defective parts free of charge to you for as long as you own your house. These include defective screens." I contacted Jane and then she directed me to Tina to tell me that my screen is not covered. My husband looked at the broken joints in frame and can see that the gray extruded metal material is broken in both corners and there are no signs of corrosion. I offered to show the screen to a brother's employee. Tina indicated that I can send photos but it is not covered.Read More

Customer Reviews

0 Customer Reviews

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How BBB Processes Complaints and Reviews

Business Details

This is a multi-location business.Need to find a different location?

Headquarters
4205 Cincinnati Ave Ste 300, Rocklin, CA 95765-1413

BBB File Opened:4/3/1998
Years in Business:26
Business Started:9/12/1994
Business Incorporated:9/12/1994
Accredited Since:4/16/1998
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
  • Brothers Home Improvement, Inc is properly licensed by the Contractors State License Board
Type of Entity:Corporation
Number of Employees:5
Alternate Business Name
  • Brothers Windows
Business Management
  • Ms. Rocio Korver, Director of Marketing
Contact Information

    Principal

  • Ms. Rocio Korver, Director of Marketing

    Customer Contact

  • Ms. Rocio Korver, Director of Marketing
Additional Contact Information

Phone Numbers

Email Addresses

  • Primary

Local BBB

BBB of Northeast California

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When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.

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BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.