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Customer Reviews

Customer Reviews

Big O Tires

Tire Dealers
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Customer Reviews

Big O Tires

700 Belmont Way

Pinole, CA 94564-2660

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1 Customer Reviews

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Customer Review Rating

1/5

Average of 1 Customer Reviews

Contact Information

700 Belmont Way

Pinole, CA 94564-2660

BBB Rating & Accreditation

Years in Business: 31

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

anonymous user

Toni B.

(1 star)

08/11/2018

On June 20, 2018 I was informed by Big O Tires technician ****** that I needed two new struts and a power steering pump for $2000. I did not have the ability to pay for the work at that time. I was given financing options thru Big O Tires that had high interest rates. I took a male friend to the shop the next day, he and ****** chatted and suddenly I didn't have to have this work done right away, it could wait til I had the money in August. However in August I took my Subaru to the dealership in Albany; they inspected the vehicle and found nothing wrong with the struts or power steering pump, in fact they found nothing wrong at all with the car. I feel that as a senior female Big O tried to take advantage of me, pressure me into financing something I didn't need, they lied to me and tried to cheat me. I will never go back there and I think they should be fined or charged with fraud.

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