Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Find local businesses
Share
Business Profile

Online Retailer

Mercari
BBB Accredited BusinessARated by BBB
Visit Website(888) 325-2168Write a Review

About

Overview

Mercari

Palo Alto, CA 94306-2100

Find a Location

Mercari has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Mercari

      Palo Alto, CA 94306-2100

      BBB accredited business seal

    • Mercari

      PO Box 60178 Palo Alto, CA 94306-0178

      BBB accredited business seal

    BBB Accreditation & Rating

    Mercari is BBB Accredited.

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Rating

    A

    Reasons for rating

    • 5,730 complaint(s) filed against business
    More InformationHow are BBB ratings calculated?

    Join Trusted Businesses

    Become BBB Accredited

    About This Business

    BBB Accredited Since: 7/8/2026

    Years in Business: 12

    Business Details

    Local BBB:
    BBB of Los Angeles & Silicon Valley
    BBB File Opened:
    10/3/2014
    Business Started:
    2/18/2014
    Business Started Locally:
    2/18/2014
    Business Incorporated:
    2/18/2014
    Type of Entity:
    Corporation
    Alternate Names:
    Mercariapp, Inc.
    Mercari, Inc. Which Will Do Business In California as MercariApp, Inc.
    Mercari, Inc.
    Business Management:
    Mr. Steven McLain, Senior Manager
    Mr. Jeff LeBeau, CEO

    Additional Contact Information

    Principal Contacts
    Mr. Jeff LeBeau, CEO
    Customer Contacts
    Mr. Steven McLain, Senior Manager

    Licensing information

    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

    BBB records show a license number of 3647746 for this business, issued by 1-Secretary of State-Corp, LLC and Notaries

    1-Secretary of State-Corp, LLC and Notaries

    1500 11th Street

    Sacramento CA 95814

    916-6536814Website

    BBB records show a license number of 23504382 for this business, issued by 4-City Business License

    4-City Business License

    any street

    Any City CA

    BBB records show a license number of 1486447 for this business, issued by NMLS-Nationwide Mortgage Licensing System

    NMLS-Nationwide Mortgage Licensing System

    808-4899622

    BBB records show a license number of 262-622336 for this business, issued by 3-Resellers Permit

    3-Resellers Permit

    450 N Street

    Sacramento 94279

    800-4007115Website

    Additional Information

    Business Categories
    Online Retailer, Apps

    Latest Reviews

    • Taylor S

      "I dropped my package off with REMOVEDThe package was never delivered." ... Read full review

    • Terence M

      "Worst company on the internet I have ever had to deal with. Telling me to wait 30 days for a refund, and maybe they will consider a refund, unacceptable." ... Read full review

    • Samantha K

      "Don't use App. Can't advocate for your." ... Read full review

    View all Reviews

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.