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Business Profile

Credit Union

Frontwave Credit Union
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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Frontwave Credit Union's headquarters and its corporate-owned locations. To view all corporate locations, see

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Frontwave Credit Union has 13 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Jacob L

      Date: 09/13/2025

      Stay away from this business. I have experienced several instances where Frontwave has added unexpected fees and charges to my auto loan. Despite spending considerable time on the phone and providing all necessary documentation, my concerns have not been resolved. I have also visited the branch to discuss this with a manager and made multiple calls, but I have been transferred between representatives without a solution. The representatives I interacted with on two separate occasions did not address my concerns effectively and were unhelpful and discourteous.

    • Kristal B

      Date: 06/01/2023

      I did a mobile deposit yesterday morning 5/31 an half of its on hold as of 06/01 7:53 pm . Now I spoke with a team member this morning about the issue an I was told at 7pm it would be on my account . I'm very frustrated that I do not have access to funds that are mine I am on someone else's time which is not rite at all . An now I can not get ahold of anyone that can help me I was told she did not have access. Thank God it's not an emergency with my autistic son or anything of that sort . !! Bad enough I wasn't told the terms an conditions for the sign on bonus an didn't receive that cause I didn't deposit 100 at the opening of the account I would have if I had known . I cant even get coins being a collector but ***** im not a member of help me like ur sister bank alaska . Do better frontwave .

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