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Business Profile

Business Profile

Prodege, LLC

Internet Marketing Services

Business Profile

Prodege, LLC

PO Box 70

Manhattan Beach, CA 90267-0070

Current Alerts For This Business

Business Alert:
If you are a Swagbucks member and would like customer support, please click here: https://help.swagbucks.com/hc/en-us

If you are a MyPoints member and would like customer support, please click here: https://help.mypoints.com/hc/en-us

If you are a ShopAtHome member and would like customer support, please click here:
https://help.shopathome.com/hc/en-u…

Contact Information

PO Box 70

Manhattan Beach, CA 90267-0070

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BBB Rating & Accreditation

Accredited Since: 5/21/2010

Years in Business: 15

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Customer Reviews

4.09/5

Average of 1,182 Customer Reviews

Customer Complaints

949 complaints closed in last 3 years

453 complaints closed in last 12 months

BBB Rating & Accreditation

Accredited Since: 5/21/2010

Years in Business: 15

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Map

Overview

Prodege, LLC operates consumer rewards websites and mobile apps that help consumers save money and earn over $1.5 Billion in rewards, including Swagbucks, MyPoints, InboxDollars, Upromise, ShopAtHome, CouponCause ySense, and MyGiftCardsPlus.com.

Products & Services

Contact Us: Swagbucks: help.swagbucks.com MyPoints: help.mypoints.com InboxDollars: help.inboxdollars.com ShopAtHome: help.shopathome.com Upromise: upromise.com/s/faq-support ySense: help.ysense.com/hc/en-us MGC+: mygiftcardsplus.com/pg/contact

Business Details

Location of This Business
PO Box 70, Manhattan Beach, CA 90267-0070

Years in Business:15
Business Started:6/9/2005
Business Incorporated:6/9/2005 in CA, USA
Accredited Since:5/21/2010
Type of Entity:Limited Liability Company (LLC)
Number of Employees:210
Alternate Business Name
  • Prodege
  • Swagbucks
  • MyPoints
  • ShopAtHome
  • MyGiftCardsPlus
  • InboxDollars
  • Upromise
Business Management
  • Customer Service
Contact Information

    Other Contacts

  • Ms. Kristie Leach, Vice President of Operations

Customer Complaints

949 Customer Complaints

Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews

Most Recent Customer Complaint
Complaint Type: Delivery Issues
Status: Resolved
anonymous user
I completed an offer on the ******* ********** page of the ********* app that had me sign up for an ****** account using very sensitive material for a reward of ******* Disclaimer say that the reward will pend for 7 days and to allow 5 days to appear as pending. I completed this offer on January XX XXXX and have filed multiple tickets with proof submitted and always receive the same run around response with no resolution. One ticket was even closed saying that I was in fact awarded the points to my account however this was a Lie. I really don't want to take this to court as I am being drained from the ***** Account that I wouldn't have otherwise signed up for if not for the ****** offer. I feel this is dishonest on their part as I keep getting the same canned response about the disclaimer when I've completed the offer within their own rules and have even been lied to in order to end the dispute under a false accreditation. It is now March 5th upon submitting this and still no word.Read More

Desired Outcome

**** credited to account as per offer and an additional *** worth the lost funds from *******

Customer Reviews

1182 Customer Reviews

What do you think? Share your review.

How BBB Processes Complaints and Reviews

Most Recent Customer Review
anonymous user

Rory L

(1 star)

03/02/2021

My account has been blocked on all IP addresses except for one. I have submitted at least 10 trouble tickets and have tried to get this resolved for almost six months now. Every response I get is a canned response, and they have not once acknowledged the actual issue. It's maddening.

Products & Services

Contact Us: Swagbucks: help.swagbucks.com MyPoints: help.mypoints.com InboxDollars: help.inboxdollars.com ShopAtHome: help.shopathome.com Upromise: upromise.com/s/faq-support ySense: help.ysense.com/hc/en-us MGC+: mygiftcardsplus.com/pg/contact

Business Details

Location of This Business
PO Box 70, Manhattan Beach, CA 90267-0070

Years in Business:15
Business Started:6/9/2005
Business Incorporated:6/9/2005 in CA, USA
Accredited Since:5/21/2010
Type of Entity:Limited Liability Company (LLC)
Number of Employees:210
Alternate Business Name
  • Prodege
  • Swagbucks
  • MyPoints
  • ShopAtHome
  • MyGiftCardsPlus
  • InboxDollars
  • Upromise
Business Management
  • Customer Service
Contact Information

    Other Contacts

  • Ms. Kristie Leach, Vice President of Operations

Local BBB

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BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.

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BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.