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Business Profile

Pet Supplies

PrettyLitter
BBB Accredited BusinessA+Rated by BBB
Visit Website(800) 838-3381Email BusinessWrite a Review

About

Overview

PrettyLitter

10250 Constellation Blvd Fl 23

Los Angeles, CA 90067-6200

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See Hours
Operating Hours
7:00 AM - 5:00 PM
7:00 AM - 5:00 PM
7:00 AM - 5:00 PM
7:00 AM - 5:00 PM
7:00 AM - 5:00 PM

BBB Accreditation & Rating

PrettyLitter is BBB Accredited.

This business has committed to upholding the BBB Standards for Trust.

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About This Business

PrettyLitter delivers directly to your door monthly, and solves for all the pains of owning a litter box -- all while keeping tabs on your cat’s health by changing color.

BBB Accredited Since: 3/7/2018

Years in Business: 11

Products and Services

Online subscription-based services for cat litter, cat food, cat toys & accessories

Business Details

Local BBB:
BBB of Los Angeles & Silicon Valley
BBB File Opened:
3/18/2016
Business Started:
6/1/2015
Business Incorporated:
8/4/2015
Type of Entity:
Corporation
Alternate Names:
Pretty Litter, Inc.

Additional Contact Information

Customer Contacts
Customer Support
Additional Email Addresses
Primary: Email this Business
Social Media

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 102-812838 for this business, issued by 3-Resellers Permit

3-Resellers Permit

450 N Street

Sacramento 94279

800-4007115Website

BBB records show a license number of C3813746 for this business, issued by 1-Secretary of State-Corp, LLC and Notaries

1-Secretary of State-Corp, LLC and Notaries

1500 11th Street

Sacramento CA 95814

916-6536814Website

Additional Information

Payment methods
  • American Express
  • Apple Pay
  • Debit Card
  • Discover
  • Google Wallet
  • MasterCard
  • PayPal
  • Visa
  • Credit Card
Business Categories
Pet Supplies

Latest Reviews

  • Ken N

    "Cancelled subscription and I did it before they sent anything out, I asked whats happening and how to get my money back as the order was unfilled, the minute they responded saying they sent it out already and I couldnt get my money back I got an email at the same exact time saying the order was processed and sent out. Not only was this terrible cat litter and smells like cREMOVEDand has never shown a color other than yellow, its overpriced and they just stole from me and I dont even know how to return things online I only bought this because I got a coupon code from a podcast I listened to." ... Read full review

  • Jennifer L

    "Pretty litter doesnt let you cancel subscriptions with out harassing you about it asking for a unit number on my house which doesnt exist no matter how many times I repeated this. They would not work with me and the product is over priced and doesnt work." ... Read full review

  • Mad C

    "Issue:Misleading Black Friday promotion, refusal to honor advertised offer, and failure to provide cancellation or refund.Complaint Description:On November 28, 2025, I placed an order on PrettyLitters website because their site prominently displayed a Black Friday Buy One, Get One Free (REMOVED) promotion during checkout." ... Read full review

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.