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Business Profile

Lawyers

Downtown LA Law Group

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Downtown LA Law Group's headquarters and its corporate-owned locations. To view all corporate locations, see

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Downtown LA Law Group has 2 locations, listed below.

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    Customer Complaints Summary

    • 41 total complaints in the last 3 years.
    • 17 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/27/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My accident occurred back in March 2023 the entire time communication has been an issue I call downtown law group several times Im either ignored or told I will get a call back. A few days ago my old case manager gave me a call with the wrong information that upset me on top of everything else I have been dealing with I am not happy with downtown law ************************ firms are not suppose to ignore who they represent under any circumstances.

      Business Response

      Date: 06/27/2025

      We apologize for your experience we will have your case manager reach out shortly.

    • Initial Complaint

      Date:06/09/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am a client on the Juvenile hall lawsuit that just settled for $4billion in April. Its now June and I still have not recieved any update on the case nor have I recieved a call back from ***** my case manager. I have been cqlling everyday and have been told she would call me back it has been a month and I have not recieved a call back not a text a update on my case or anything

    • Initial Complaint

      Date:05/07/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They promised me they get me my settlement after I heard the ad saying I was like no accident that was not my fault I was not the driver and it happened within a time frame it cost me my time frame he also play cost me my claim with ********************* I had filed for this incident I lost everything my home my company and everything on my bank I want them to be able to help accountable for downtown Law Group cost me my whole life didn't invite for me didn't do nothing for me as they said they were going to do and they cost me everything I want them to be held accountable for

      Business Response

      Date: 05/17/2025

      Hello, we apologize for your experience, we will look into this and get back to you.

    • Initial Complaint

      Date:04/07/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      In 2019 of June I believe I I brought my case to downtown LA law groups for assistance they accepting my case in the beginning everything is going fine til the end of my case being settle my case man told me my case settle for ******* my medical bill was $777,000 I did not want to settle my case I wanted to go to trial and I told my lawyer did not close my case because I have a nerve stimulator in my back which I have a battery I need to be changed 10 years I asked my attorney what about on my battery have to be changed in my back he stated do I have ******** not one time my my lawyer said anything about my part of Life settlements I have to pay for my medical expenses if you would have told me that in the beginning of me agreeing to the settlement he knew I would not have had a agree to it I don't know anything about my part of my settlement you have to pay for my medical expensive my lawyers charge me $250,000 left me with the remaining balance of $300,000 which I have to pay my medical expenses out of that which only left me with $100,000 my lawyer took advantage of me because I was homeless I also filed a complaint with the ***** board what about this law firm and my attorney My Case was **** ***** Vs ********************* ********* ********** I don't know what else to do at this point I need help getting some of my money back from my attorney

      Business Response

      Date: 04/28/2025

      Hello, I will find out more information and get back to you.

      Customer Answer

      Date: 04/29/2025

       
      Complaint: 23169182

      I am rejecting this response because:

      Sincerely,

      **** ***** my attorney never started that my part will have to pay my medical bills if he would have told me that I would have reject the offer and went to trial that's what I wanted to do go to trial but my lawyers stated that I would not win if I go to trial this is the best offer he can get for me take the offer he never stated that I would have to pay my medical bills out my partner if he had told me that he knew I want to accept the offer and I would have went to trial my attorney misleading me because he knew I was homeless he knew I couldn't read I asked my attorney many of times what is this I'm saying he just said it's nothing I feel so bad that I didn't have anyone to read it for me but what I'm signing my misled me to believe he was on my side for my best interest when that all he was on our for him self yes I did follow lawsuit to try to get some of my money back but I never knew it was stuff you had to take once he filed a lawsuit I never proceeded after that it never went to court I never heard anything about a court date so I left it alone hopefully I can find another way to retrieve my money from my attorney ***** Yaghoubtil knew I couldn't read and I was homeless he figure I was all about money because I was asking for so many loans I was living in my car at the time of my case and I also asked my attorney not to close my case he took it upon himself to close my case without going over anything with me once he close my case he knew once he close my case I couldn't go after the other party or Him once My Case was closed like I said I wanted to go to trial ***** stated I couldn't win .

      Business Response

      Date: 05/01/2025

      Hello, your case is closed and has been settled. You signed the settlement agreement. We apologize but this was years ago you were paid. 

      Customer Answer

      Date: 05/01/2025

       
      Complaint: 23169182

      I am rejecting this response because:

      Sincerely,

      **** *****

    • Initial Complaint

      Date:11/26/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was represented by them and was told to go to treatment to help with my recovery. They didnt pay a doctors office that I went to and now they are calling me to pay them when I was told that the firm would be paying these doctors. I dont have the money to pay and its going to hurt my credit because they said it is going to collections. Ive reached out to them for months and each time Im told Gaudy will reach out to me regarding the issue and I have not heard anything back.

      Business Response

      Date: 12/09/2024

      We have received your information. We apologize for your experience. We are in the process of having someone reach out to you.

    • Initial Complaint

      Date:11/14/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Have a settlement and company trying to keep money and I want my money case settle for $130,000 they will not contact me and if contact want me to sign paperwork without me knowing what I am signing I want all my $130,000

      Business Response

      Date: 12/16/2024

      We apologize for your experience we will find out more information and get back to you.

    • Initial Complaint

      Date:10/30/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ********** regarding settlement funds

      Business Response

      Date: 10/30/2024

      We apologize for your experience, we will look into it and get back to you shortly.

    • Initial Complaint

      Date:10/21/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hi I been with downtown La law for 7 years now. The issue is that no one calls me back and if they finally do its the runaround on when I will receive my check for my settlement. All my creditors are paid I am just not paid yet. I been given several excuses why I have not received my check but the most recent one is they are lowering my check bill so I can receive more funds when I receive my check, but its been a long time, it does not take a lot of time to just adjust a check I feel like they be hold people checks hostage. I see I am not the only person going through this I just want my check so I can go on with my life and have to keep calling them. If u dont call them they will never call u and thats a fact. So I am currently tired of calling them flu am reaching out to see why are they treating there clients like this and when will they release my money even though everyone else (my bill are paid already)

      Business Response

      Date: 10/21/2024

      Hello, we apologize for your experience Typically after the liens are negotiated a check is issued, we will get back to you as soon as possible to give an update.

    • Initial Complaint

      Date:10/17/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have called multiple times for the past few weeks and everytime i was told the same thing your case manager is not available would you like to request a call back I have several emails saying I will get a call back and I have not been called back. I dont get any updates regarding my claim and I feel like Im purposely being ignored when I have expressed my situation of having to be set back because of my injuries that Downtown la law Group has been fully aware of.

      Business Response

      Date: 03/05/2025

      We will contact and update this. 

    • Initial Complaint

      Date:10/16/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      SO DOWNTOWN LA LAW SETTLED MY **** NOTHING WENT WELL NOT AT ALL THEY ASKED FOR WAY LESS THEN WHAT I ASKED THEM TO GET THEN THEY SETTLED THE **** AND NEVER HEARD FROM THEM AGAIN THEY DONT CALL NO LETTER NOTHING I TRUELY BELIEVE THIS COMPANY NEEDS TO BE LOOKED AT STARTING AT THE TOP WITH THESE GUYS DONT GIVE A DAM ABOUT THEIR CLIENTS NOT AT ALL THE ***** IS IN THE PUDDING IF I COULD GET ENOUGH PEOPLE TO SUE THIS COMPANY I WOULD IN A HEART BEAT I HAVE NOTHING GOOD TO SAY ABOUT THIS COMPANY EXCEPT THE LADIES AT THE ***** DESK ARE BEAUTIFUL TO SAY THE LEAST, WOULD I SAY THEY HAVE IT COMING, YUP JUST LIKE * ************** CANT BE ANY ONE TREATING ANYONE IN A MANNER THAT THEY WOULD NOT LIKE. AND THE HIGHER UP ARE TELLING THE BOTTOM FEEDERS TO TREAT THEIR CLIENTS LIKE C*** ITS GOING TO HAPPEN I WISH NOTHING GOOD FOR THIS COMPANY NOT AT ALL AND WISH I PICKED THE OTHER GUYS. MY **** STARTED IN ********************************************************************************************************************************** THATS WHEN MY ATTORNEYS WILL STEP IN AND DISECT WHAT THEY DID I DONT WANT TO UNDERSTAND WHY THEY ARE HOLDING AND OR KEEPING MY MONEY FROM ME UNLESS YOUR USING IT BUT I SEE An AUDIT COMING AND IM GOING TO SEND A STORM TO THEM ENOUGH IS ENOUGH THEY ARE NOT GOING TO DO ME LIKE THEY DID THE REST OF THESE PEOPLE IM GOING TO DO EVERYTHING I CAN TO SHUT THEM DOWN THAT I PROMISE. I WISH YOU WOULD SAY YOU DROPPED MY ****. I HAVE ***** ALL DOWNLOADED. I HAVE NEW ATTORNEYS I JUST WANT TO SEE THE NEXT DUMB MOVE THEY MAKE THEN IM GOING TO FALL ON THEM LIKE A BRICK WALL. THIS IS DOWNTOWN LA LAST YEAR TO BE PLAYING GAMES WITH MY MONEY ITS NOT FUNNY AND THERE IS NOTHING YOU'RE GOING TO SAY TO ME TO CHANGE MY STATEMENT I TRUELY BELIEVE YOU WILL LIE TO MY FACE JUST TO CALM THIS 20000000-acre FIRE THATS COMING TO YOUR DINNER TABLE IN THE PRIVATE. I CARE ABOUT YOU ALL AS MUCH AS YOU HAVE SHOWN ME, WE ARE GOING TO WAR. I COULDNT BURY MY DAD BECAUSE OF YOU ALL AND IM SUPER BITTER

      Business Response

      Date: 11/08/2024

      We apologize for your experience we will look into this and get back to you.

    Downtown LA Law Group is NOT a BBB Accredited Business.

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