Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Vercy Tax has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Vercy Tax

              421 Broadway Ste 158 San Diego, CA 92101

              BBB Accredited Business

            Business ProfileforVercy Tax

            Tax Negotiators
            BBB accredited business

            At-a-glance

            Customer Reviews

            3.5/5stars

            Average of 88 Customer Reviews

            Customer Complaints

            73 complaints closed in last 3 years

            56 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 2/26/2021

            Years in Business: 4

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            This business offers tax relief services.

            Business Details

            BBB File Opened:
            2/25/2021
            Years in Business:
            4
            Business Started:
            4/24/2019
            Business Incorporated:
            4/24/2019
            Accredited Since:
            2/26/2021
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Vercy LLC
            Related Businesses
            Business Management
            • Mr. John Jackson, CEO
            • Mrs. Viviana Hinger, Supervisor
            Contact Information

            Principal

            • Mr. John Jackson, CEO

            Customer Contact

            • Mr. John Jackson, CEO
            • Mrs. Viviana Hinger, Supervisor
            Additional Contact Information

            Email Addresses

            Customer Complaints

            73 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/02/2024

            Complaint Type:
            Guarantee/Warranty Issues
            Status:
            Answered
            I contracted with Vercy Tax in May of 2022 and its been a NIGHTMARE! They DO NOT return phone calls unless you call them 7,8,9 times which could be due to their consistent and high turnover rare where I've gone through 4 case/project managers all of whom do NOT have a clue as to the process and requirements. I also investigated ALL of their 5 STAR ****** Reviews on their website, they are ALL are FAKE! Everytime I would talk to someone, which again took SEVERAL attempts over weeks to get a return call, they'd tell me " Oh, we need you to fill out this, or we need you to send us that, oh, here's another signature that we need" over the course of almost TWO YEARS, when they should have ask, and I would have gotten them, ALL the docs and signatures they needed to move forward with my case. BUT THAT'S NOT ALL!!!I had called the *** Offer in ****************** One was finally submitted after a year and half, A YEAR AND A HALF of going back and forth before they submitted an Offer in Compromise to the ***. It seems that even the *** has called Vercy Tax and the *** never received a return call .. yet they have NO PROBLEM taking my money. This process has dragged out due to their incompetence, and I STILL Have not heard back from them after a week of leaving messages.... probably because the case worker I was speaking with left the company and I have to fight to find out who is next in line to "help". These *** Services are full of promises, fancy websites, reviews ( which are all fake) and are supposed to help relieve your tax situation, at least a little: BUT all Vercy Tax Relief has done is INCREASE the stress and anxiety of dealing with my tax situation that after over a YEAR AND A HALF I still have no resolution or see one in sight. THEIR lack of professionalism, communication, and passion to help. There is no higher level of dissatisfaction I've felt dealing with any other company. Maybe its time to get a lawyer!
            Read More

            Customer Reviews

            88 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Marco P

            03/12/2024

            They not organized and hard to reach , didnt offer any assistance on my situation with my tax consolidation. Unsatisfied over charged for their services that they didnt provide or resolve its been almost 2 years they irs hit me with all these letters in the mail

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.