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          Find a Location

          Urns.com has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Urns.com

              253 Pebble Beach Dr Goleta, CA 93117-2412

              BBB Accredited Business

            • Urns.com

              55B Depot Rd Goleta, CA 93117

              BBB Accredited Business

            Business ProfileUrns.com

            Cremation Urns
            Multi Location Business
            BBB accredited business

            Contact Information

            253 Pebble Beach Dr

            Goleta, CA 93117-2412

            Visit Website
            Email this Business
            (877) 219-4966

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            Get a Quote

            Customer Reviews

            1.07/5

            Average of 15 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA-

            Accredited Since: 6/15/2010

            Years in Business: 26

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Urns.com is a retail and wholesale business that specializes in urns, pet urns and cremation jewelry.

            Business Details

            This is a multi-location business.

            Find a Location

            Urns.com has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Urns.com

                253 Pebble Beach Dr Goleta, CA 93117-2412

                BBB Accredited Business

              • Urns.com

                55B Depot Rd Goleta, CA 93117

                BBB Accredited Business
              Location of This Business
              253 Pebble Beach Dr, Goleta, CA 93117-2412
              Email this Business
              BBB File Opened:
              6/7/2010
              Years in Business:
              26
              Business Started:
              1/1/1998
              Business Started Locally:
              1/1/1998
              Accredited Since:
              6/15/2010
              Type of Entity:
              Sole Proprietorship
              Alternate Business Name
              • Absolute Wood Products
              • Urns
              Business Management
              • Mr. Ruffo Miranda, Co-Owner
              Contact Information

              Principal

              • Mr. Ruffo Miranda, Co-Owner

              Customer Contact

              • Mr. Ruffo Miranda, Co-Owner
              Additional Contact Information

              Fax Numbers

              • (805) 962-7359
                Primary Fax

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              9 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/22/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              I returned my necklace to urns.com, for a refund. The customer service has been extremely poor and I have sent 7 emails with no response. I am extremely frustrated with how I have been treated, especially given that customers, including myself, are grieving.
              Read More
              Read 8 More Complaints

              Customer Reviews

              15 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Dorothy B

              02/14/2024

              I placed an order and because of my reasons I called them to cancel the order 20 mins later. They told me it already shipped (lie). They sent me a tracking number that was generated but that said it hadn’t been picked up (they lied again) after they told me it was. They are shady and rude and lied about their whole process. I will never order from them

              Urns.com Response

              02/16/2024

              She placed an order and then called 35 minutes later to cancel the order. We checked with the warehouse and the order was already processed and sent. We called her back and let her know that the order was already sent and she got upset and did not believe that we already sent it. We entered the tracking number right away on the orders portal, so she could follow up, and a few hour later the package started moving on the USPS portal. First time ever that we are a bad company because we were very efficient.
              Read 14 More Customer Reviews

              Local BBB

              BBB of the Tri-Counties

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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