Reviews

Review Details

• Review fromMarion E

  Date: 06/12/2024

  5 stars
  ******, ******** and ************** from Allbritten arrived promptly with a text prior to let me know they were on their way. ****** explained the steps they were going to take starting with checking the inside thermostat, finding out where the breaker box was located, where the attic crawl space was and the best place to access the unit on the roof. The crane arrived shortly afterwards. The crane operator determined that he would have to use our driveway to access the 5-ton AC unit so ****** went over the waiver in case the driveway gets damaged. Everything went smoothly removing the old unit and replacing it with the new unit. Each person had a task and did their job during the entire process with precision. ****** described each step and what was going to happen next. He was very patient as I tried to create the Ecobee account and explained how to use the app to manage and control your temperature within the house and remotely from the cell phone. They had to access the attic through the bedroom closet to cap the gas. They covered the bed with plastic and the floor with canvas. After they were done ****** vacuumed the areas and had me check to make sure it was cleaned to my satisfaction. Despite the temperatures reaching 104 that ****************** and his crew never slowed down. They did what they had to do to complete the installation and were always pleasant, courteous and wanted to make sure I was completely satisfied. I really appreciate this hard working Allbritten team and would highly recommend them.

• Review fromJohn M

  Date: 11/28/2023

  5 stars
  **************************************************** throroughly diagnosed and correctly repaired our Furnance. My primary HVAC *** said Heat Exchanger destroyed. 3 month wait time so need new furnace . $$$$. I called Allbritten for second opinion. Heat Exchanger had no damage, changed another part and repaired furnace. Allbritten took my call on Saturday, same day inspection, part ordered Monday and repaired Tuesday. I cancelled my service plan with the other HVAC *** and signed up with Allbritten. They earned my trust and business. Everyone at Allbritten and ****** were exceptional.

• Review fromSusan D

  Date: 09/20/2023

  5 stars
  I have used ********** for just about every homeowner problem including AC/Heating, Plumbing, even re-piping and an energy audit and duct replacement. I have always been pleased and satisfied. Recently I had a pesky faucet leak. ************************* answered the call and fixed the problem. He did not try to "over sell" and fixed the problem without new expensive equipment. He was a polite, courteous, professional and neat. I commend his work and as usual I recommend Allbritten for anyone's "Happy Owner" problems which Allbritten services.

• Review fromJohn B

  Date: 06/24/2023

  5 stars
  I want to thank Allbritten Plumbing, Heating, and Air Conditioning Services for a fantastic job of replacing and upgrading both my air conditioning and heater units. Not an easy job. All were very kind, professional, and explained their work in detail . Want to thank Say V for initiating the event, explaining what was wrong with the the units, John D for explaining the options in replacing the units and financing, and Carlos E for reviewing the work that had to be done and planning. I especially want thank Austin R, Jose O, and Kyle G for the actual work of replacing the units. There were a few others that helped, but I just can't remember their names. Thanks again for a job well done!

• Review fromMelinda P

  Date: 05/23/2023

  5 stars
  Say was professional, knowledgeable, and walked me through setting up the app for my new smart thermostat on my phone. He performed a preventative maintenance service on my furnace and even took pictures of everything he did for my peace of mind. I have been using Allbritten for years and they never disappoint. The maintenance club is such a good value. Thank you!

• Review fromBeverly F

  Date: 03/10/2023

  3 stars
  K*** A***** was incredibly knowledgeable and helped us understand the problem with our hot water heater. The cost to replace the part was too expensive for us, but his service was very professional.