Business ProfileforProfessional Association Services, Inc.

I am compelled to share my deeply disappointing and frustrating experience with this company. Despite their role in property management, their lack of responsiveness and professionalism has been staggering.First and foremost, their communication is abysmally poor. Repeated attempts to contact them, through both calls and voicemails, were met with a disheartening silence. When they do respond, the level of incompetence is startling. Basic information, crucial for property management, seems to be outside their grasp, leaving residents to fend for themselves in resolving issues.The rudeness of their staff only adds insult to injury. On one occasion, a wrongful charge was levied against my account. Following numerous unreturned calls, I finally received a response. Instead of a resolution, I was greeted with blatant dishonesty; they denied receiving my calls and devoted more effort to pointing out my supposed errors than addressing the actual issue. The lack of accountability and refusal to refund the erroneous charge instantly was not just unprofessional, but also deeply unethical.Moreover, their approach to enforcing rules and regulations is alarmingly selective and targeted, creating a sense of unfair treatment among residents. This inconsistent enforcement undermines any sense of community and trust in the management.Their incompetence reached its zenith during the sale of my property. The sheer lack of cooperation with my real estate agent, a seasoned professional with 17 years in the industry, was astounding. Their typical response for information was "I don't know," demonstrating a startling lack of knowledge and unwillingness to assist in crucial matters.In summary, my experience with PASmhas been nothing short of a nightmare. Their inability to perform basic management tasks, combined with a lackadaisical attitude and disrespect towards clients, is unacceptable. I strongly advise against engaging with this company for any property management needs.