Reviews

This profile includes reviews for Hyundai Motor America's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Hyundai Motor America has 18 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Hyundai Motor America

  10550 Talbert Ave Fountain Valley, CA 92708-6031

  
• 

  Hyundai Motor America

  300 Sylvan Ave Englewood Cliffs, NJ 07632-2525

• 

  Hyundai Motor Manufacturing Alabama, LLC (HMMA)

  700 Hyundai Blvd Montgomery, AL 36105-9622

• 

  Hyundai Motor America Corp

  1705 Sequoia Dr Aurora, IL 60506-1033

• 

  Hyundai Motor America

  10550 Talbert Avenue P.O. Box 20850 Fountain Valley, CA 92728-0850

  

Review Details

• Review fromGabriel L

  Date: 07/21/2025

  1 star
  Since I bought my car Hyundai Elantra 2020 in 2022 certified preowned Ive had oil burning issues. The engine burns the oil and the check engine light turns on and all dealerships tell me its just the check engine light sensor issue but I show them that the oil is consumed. After dropping it off multiple times at the dealership asking them to fix the engine and they have said Hyundai will not approve any of that.

• Review fromBrianne T

  Date: 07/19/2025

  2 stars
  Let me start by saying *** had it for about 8 years. It was my first new car ever. Im grateful to have it. HOWEVER. Hyundai as a company is not that great. I recently had to get my engine checked because it was acting funny. I told them all the problems (with the freehold, ** location) they check and they replaced my cabin filter and cleaned some dust. Over $300 later I drive out of the parking lot and it starts acting up almost immediately. I decided that I dont trust them because I was close to my warranty for my engine being up and think they were purposely trying to make it so I needed a new car. Reason being is they did the same thing to my mom at the ***************, ** location. Her turbo was broken and was able to be replaced but they said that her car would take an over a month to fix. This was during the pandemic when the pricing was hiked up high on everything and they only had 1 suv available to buy which was over $50,000 at the time. Even though its just barely worth $40,000. They convinced her that her Tucson would take long to get done and the repair would be $5,000 with another $5,000 fee for some reason or another. My mom decided that spending that money and then trying to find a rental for the month just wasnt worth it. her car broke down from this problem, so she couldnt just drive it without the turbo on and be fine. So she traded it in for the one and only suv they had which was a ***** fe. NOT EVEN A WEEK LATER she passed by and saw her car out for sale. She was furious. She had JUST gotten her car payments to zero and then had to get this new car. Total rip off just because they wanted a sale. With this being said, my situation made me wary of going to Hyundai for the repair. But I went anyway deciding it was a different location and that maybe I can trust them. But no. $1700 with my other mechanic and the problem was fixed. Ill never trust then again. We had a recent thing happen, but the characters wont let me write more here.

• Review fromSewly K

  Date: 07/14/2025

  1 star
  Hyundai customer service is absolute trash. They ignore every email, never call back, and lie about escalating cases (********) just to shut people up. Their white paint recall (TXXW) is a joke..!!While they approved repainting the roof, they denied the hood by blaming a denteven though the dent clearly has nothing to do with the paint peeling. It's just an excuse to avoid responsibility for their manufacturing ********* logic, no accountability, just excuses. This company doesnt give a **** once theyve sold you the car. Its a deceptive practice hiding behind warranty loopholes. The way they treated me felt blatantly discriminatory and biased. Never trusting Hyundai again.

• Review fromDennis M

  Date: 07/11/2025

  1 star
  Oil plug fell out causing engine damage and they will not cover engine damage under warranty what good is a ******* mile warranty if you do not honor it

• Review fromMelissa P

  Date: 07/07/2025

  1 star
  I bought a brand new 2022 Hyundai ******, which was my first mistake. I started having trouble with it after a year with the fuel injectors going out had to have it towed went fine. The first time got the tow bill reimbursed got the repair everything. Then come, January 2025 4 months after the first time another fuel injector went out had to have it towed I am still waiting for the reimbursement of the tow bill July 6 of 2025. Hyundai said that they would reimburse me one car payment which is $540 as a reimbursement for waiting so long on the tow bill. Eight months later Im still waiting on this reimbursement they keep saying theyre trying to get it from upper management they said they sent a Zelle payment and when I never received it, we had to wait ********************************************************* the mail. They said they sent a check in the mail never got it. Of course we had to wait 30 days for a rejection before they could send out a so called payment. My Customer representative ******, whom is my third representative because the first two couldnt handle this situation and ****** apparently cant either because she has emailed **************** four times trying to get this payment. So not only have I been having trouble with the car because of the fuel injectors and having tow bills, you cant get anything done with the office workers either if this big of company takes over eight months to reimburse $540 I dont want to deal with this company. They keep passing me off to different people making it sound like I will be getting the money within 10 days. I think theyre a complete scam and waste of time For anybody wanting a Hyundai dont do it.

• Review fromJason H

  Date: 06/19/2025

  1 star
  Liars, won't reimburse you even though they wrote me a letter saying they would. Overseas customer service **** can't speak english

• Review fromPRESTON A

  Date: 06/11/2025

  1 star
  PAID OFF THE CAR IN FULL. SWAITED 4 WEEKS FOR NEW TITLE AND NEVER GOT. HYUNDAI FINANCE SAYS IT'S LOST IN THE MAIL JUST LIKE THE OVERPAYMENT MADE ON THE CAR BEFORE THIS ONE. MONEY AND TITLE LOST IN THE MAIL. THE VERY WORST FINANCE COMPANY I HAVE EVER DELT WITH OVER 47 YEATRS OF FINANCING CAR LOANS !

• Review fromJames H

  Date: 05/29/2025

  1 star
  Terrible customer service! I refinance my car loan with my credit union and waited three months for my over payment check to come in the mail. I had called numerous times to check on the status and confirm the billing address with them. After months of waiting I find out they sent the over payment to my new lender and not me and now say oh well nothing we can do. Terrible never will I finance with a shotty poor managed lender again.

• Review fromKelly N

  Date: 05/25/2025

  1 star
  Let me start by stating that it takes forever to get a response from customer service.. I purchased a used 2024 ******. I have been trying to get the Blue link service connected for over a month. I believe that I am being denied that service. I have provided a copy of my license, proof of insurance and registration.. Now they're wanting to see a purchase agreement.. It's none of their business what I paid for my vehicle. I will never buy another Hyundai and I do not recommend their vehicles based on customer service solely

• Review fromZachary W

  Date: 05/22/2025

  1 star
  Hyundai does nothing to resolve issues with their customers. They say each dealership is independently owned so no one is actually held responsible.They don't stand behind what they market!