Headquarters Location
LoanDepot
Loans
This is a multi-location business. Find a location
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On January 5, 2018 LoanDepot.com LLC entered into a Settlement Agreement with the Department of Business…
Current Alerts For This Business
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On December 7, 2017, the business entered into a settlement agreement with the New York Departm…
Overview
Business Details
This is a multi-location business.Need to find a different location?
Headquarters
26642 Towne Centre Dr, Foothill Ranch, CA 92610-2808
| BBB File Opened: | 4/28/2000 |
|---|---|
| Years in Business: | 10 |
| Business Started: | 1/1/2010 |
| Business Incorporated: | 12/8/2009 |
| Accredited Since: | 11/4/2014 |
| Licensing Information: | This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. |
| Type of Entity: | Limited Liability Company (LLC) |
Alternate Business Name
- LoanDepot.com
- LoanDepot.com LLC
Business Management
- Mr. Anthony Hsieh, Chairman and CEO
- Ms. Aara Madland, VP, Customer Experience
- Mrs. Cloah Fay, Customer Relations Manager
Contact Information
- Mr. Anthony Hsieh, Chairman and CEO
Principal
- Mr. Anthony Hsieh, Chairman and CEO
- Ms. Aara Madland, VP, Customer Experience
- Mrs. Cloah Fay, Customer Relations Manager
Customer Contact
Additional Contact Information
Phone Numbers
- (888) 337-6888Other Phone
- (888) 983-3240Other Phone
- (877) 420-4526Other Phone
- (800) 400-6953Other Phone
Email Addresses
- Primary
Customer Complaints
607 Customer Complaints
Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews
Most Recent Customer Complaint
07/30/2020
Customer Reviews
1379 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
JohnnyO
09/09/2020
Business Details
This is a multi-location business.Need to find a different location?
Headquarters
26642 Towne Centre Dr, Foothill Ranch, CA 92610-2808
| BBB File Opened: | 4/28/2000 |
|---|---|
| Years in Business: | 10 |
| Business Started: | 1/1/2010 |
| Business Incorporated: | 12/8/2009 |
| Accredited Since: | 11/4/2014 |
| Licensing Information: | This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. |
| Type of Entity: | Limited Liability Company (LLC) |
Alternate Business Name
- LoanDepot.com
- LoanDepot.com LLC
Business Management
- Mr. Anthony Hsieh, Chairman and CEO
- Ms. Aara Madland, VP, Customer Experience
- Mrs. Cloah Fay, Customer Relations Manager
Contact Information
- Mr. Anthony Hsieh, Chairman and CEO
Principal
- Mr. Anthony Hsieh, Chairman and CEO
- Ms. Aara Madland, VP, Customer Experience
- Mrs. Cloah Fay, Customer Relations Manager
Customer Contact
Additional Contact Information
Phone Numbers
- (888) 337-6888Other Phone
- (888) 983-3240Other Phone
- (877) 420-4526Other Phone
- (800) 400-6953Other Phone
Email Addresses
- Primary
Business Categories
Local BBB
Better Business Bureau Serving the Pacific Southwest
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BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.