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Business Profile

Used Car Dealers

Mercedes Benz of Fairfield

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Stephanie H

    Date: 03/07/2023

    F FOR FOUL PLAY AND TERRIBLE BUSINESS PRACTICES, POOR CUSTOMER SERVICE AND THE SERVICE **** SHOULDN'T BE ALLOWED TO WORK ON A TONKA TRUCK. I PURCHASED A PRECERTIFIED *** THAT SHOULD HAVE NEVER BEEN CERTIFIED. 1 YEAR LATER THE *** SOUNDS LIKE A JET ENGINE. I TAKE THE *** IN AND THEY TELL ME THIS WIL NOT BE COVERED UNDER WARRANTY AND IN **** IT WILL BE 12K TO REPAIR. MERCEDES STATED THAT THE WIND LIFTED THE OUTER PORTION OF THE *** AND WATER CAUSE THE DAMAGE FROM THE RAIN. RELUCTANTLY FILED A CLAIM WITH MY INSURANCE AND MY INSURANCE SAID MERCEDES IS TRYING TO PASS THE ***** THIS IS A DEFECT. COME TO FIND OUT THE *** WAS IN A PRIOR ACCIDENT. I SENT THIS CNFIRMED INFO OVER TO THE ** AND THEY STILL WON'T COVER MY *** UNDER WARRANTY. THEY STATED THEY SNAPPED THE PART BACK AND LEFT MY *** OUT IN THE ELEMENT "WIND AND RAIN" THAT STATED CAUSED THE DAMAGE IN THE 1ST PLACE. TO ADD, HOW DO I NOW KNOW AFTER THE **** THE *** WAS IN AN ACVIDENT THAT HIT A HOUSE AND BRICKS AND THE ** IS STILL DENYING RESPONSIBILITY OF MERCEDES PRECERTIFYING THE ***. YOU WOULD THINK SPECIALIST FROM A LUXURY BRAND WOULD KNOW WHAT TO LOOK FOR. I AM NOW STUCK WITH A *** NOTE AND A *** THAT I CANNOT DRIVE WHILE MERCEDES CONTINUES TO SELL PRECERTIFIED ***S THAT THEY OBVIOUSLY ARE NOT QUALIFIED TO DO SO.

Mercedes Benz of Fairfield is NOT a BBB Accredited Business.

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