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Business Profile

Pest Control Services

WeDoCreepy.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pest Control Services.

Reviews

Customer Review Ratings

2.09/5 stars

Average of 11 Customer Reviews

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Review Details

  • Review fromKcr R

    Date: 03/21/2023

    1 star
    Yes this company definitely needs to be investigated. We should have done some research on sites like BBB and did some reference checks before going with this type of company. I gave them a benefit of doubt to try to resolve an issue with them last year and thought it was. Now after several months I found out it wasnt ever resolved and continue to get text and letters saying we owe funds. Fortunately Im working with ********************** government on a project that will help with dishonest companies like this. And now I have a great Case Study with the University and KPBS using ********** so hopefully this gives people hope.

    WeDoCreepy.com

    Date: 03/22/2023

    Good morning *******,I had just received your message this morning from our *** in regards to your call yesterday. My message to our *** was to contact you to discuss the call from Dec 2022. I see a note on your account from 12/13/22 that says you called in because you did not want the service in October because you were out of town, but that we were not notified. It also appears we had an incorrect phone number on file for you. The unfortunate thing is that the *** never really said if you were disputing the charge or wanted to settle on a smaller amount. This is completely our fault for not following up and resolving this. I see you've been a long time customer with us since 2019 and looking back at notes, I don't see that there has ever been an issue with our service. I'd like to make this right with you and show you that we are a honest and great customer service company that also provides a pest control service. I will reverse the late charges and remove the balance from the account. Hopefully we can continue providing service to your residence. If you do not wish for us to continue, please let us know. We pride ourselves on our customer service and hope that we can continue to show you how very different we are than most. Please feel free to reach out to me with any questions at ************. Thank you.

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