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Business Profile

Business Profile

Frank L Kucera & Associates PC

Bankruptcy Attorney
Headquarters
Multi Location BusinessFind locations

Business Profile

Non-Accredited Business

Frank L Kucera & Associates PC

250 Fischer Ave

Costa Mesa, CA 92626-4515

Current Alerts For This Business

Accreditation Revocation:
On 07/26/2021 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

6. Address disputes forwarded by BBB quickly and in good faith.

6A. Provide a response to each complaint that:
  • Is profes…

Contact Information

250 Fischer Ave

Costa Mesa, CA 92626-4515

BBB Rating & Accreditation

Years in Business: 11

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Customer Reviews

1/5

Average of 13 Customer Reviews

Customer Complaints

51 complaints closed in last 3 years

49 complaints closed in last 12 months

BBB Rating & Accreditation

Years in Business: 11

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Business Details

This is a multi-location business.Need to find a different location?

Headquarters
250 Fischer Ave, Costa Mesa, CA 92626-4515

BBB File Opened:6/23/2020
Years in Business:11
Business Started:9/24/2009
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity:Partnership
Business Management
  • Mr. Frank L Kucera, Attorney
Contact Information

    Principal

  • Mr. Frank L Kucera, Attorney

    Customer Contact

  • Mr. Frank L Kucera, Attorney
Additional Contact Information

Email Addresses

Customer Complaints

51 Customer Complaints

Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews

Most Recent Customer Complaint
Complaint Type: Problems with Product/Service
Status: Unanswered
anonymous user
I have an account with Frank Kucera group, account # *******. I have been with them for many years. They are paying off my debt, although nothing has been done on the account for over a year now. There is a remaining balance that has not been paid to any of the open accounts that they were supposed to have paid. The amount that remains is $1173.08. I spoke with ******************* from Frank Associates in May and she said she would look into my account since the previous person was no longer there. She stated she would update me in June. I have been leaving messages with humans, stressing the importance of my account need to be taken care of or that the money needs to be refunded to me so that I can pay them off myself. I have sent emails and left voice messages and I am not getting any returned calls. This entire processes has been a nightmare trying to get ahold of anyone whenever you have questions. I have 4 accounts that remain open and I need the money directed to
Read More

Customer Reviews

13 Customer Reviews

What do you think? Share your review.

How BBB Processes Complaints and Reviews

Most Recent Customer Review
anonymous user

Charise J

(1 star)

08/31/2021

I have tried by email as well as by phone to contact Frank Kucera and Associates with no such luck. My case Manager changed twice without notice or updated phones numbers, I had to figure that out myself. Now the one I currently has the numbers no longer work nor the main number I was given. I got a 888 number that goes to a call center that takes a message and sends it to a case manger 4 calls in and Im still waiting for a call back. I left 2 messages to cancel and still no call back. So today I filled a claim with my bank to help stop payment and possibly get my last payment back. Now I need to figure out how to get the money I paid into a trust for me back.
... Read More

Business Details

This is a multi-location business.Need to find a different location?

Headquarters
250 Fischer Ave, Costa Mesa, CA 92626-4515

BBB File Opened:6/23/2020
Years in Business:11
Business Started:9/24/2009
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity:Partnership
Business Management
  • Mr. Frank L Kucera, Attorney
Contact Information

    Principal

  • Mr. Frank L Kucera, Attorney

    Customer Contact

  • Mr. Frank L Kucera, Attorney
Additional Contact Information

Email Addresses

Local BBB

Better Business Bureau Serving the Pacific Southwest

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When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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As a matter of policy, BBB does not endorse any product, service or business.

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BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.