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Business Profile

Land Clearing

Firestorm Wildland Fire Suppression Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Land Clearing.

Complaints

This profile includes complaints for Firestorm Wildland Fire Suppression Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Firestorm Wildland Fire Suppression Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 3 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/04/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am currently trying to get ahold of HR at firestorm Wildland fire suppression inc. I am requesting all of my certifications and documentation that the company has access to and is legally required to give to me. I understand that as I am requesting it I need to pay for the service. I have made attempts calling and emailing them to no avail. All I would like is to have my fire folder sent to my email.

    • Initial Complaint

      Date:03/04/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have attempted to reach *************** at firestorm wildland fire suppression *** for the past year and half in order to obtain my fire folder. A fire folder would contain all of my certifications that I achieved through firestorm. I am currently getting back into wildland fire work this year. The companies I have applied to need my certifications from firestorm. I have even emailed firestorms HR department to have them send said folder over to the hiring company. However all of my attempts have been feeble at best. Im have left voicemail after voicemail to HR at firestorm with no answer thus far. Im just a fire fighter trying to get back to work. I have found in the past with prior work peers with firestorm that they will not give up their fire fighters records easily. I also understand that this is against the law.

    • Initial Complaint

      Date:08/24/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      April 20 2024 paid ****** Paid for refresher course with the Understanding of still being certified and just needed a refresher course. Passed course then called the office multiple times to see when I can start working was told to wait. Called one last time then was told I wasn't certified, I was never told this during any of my previous called to the company nor was I told this before paying for the refresher course even though they can pull up my file. Was told I was not certified and person in the office was extremely rude and unprofessional when asked for a refund due to company not advising me my certification was no longer valid information they had access to before class was paid for. The person in the office proceeded to hang up in my face when I told them I was certified.

    Firestorm Wildland Fire Suppression Inc. is NOT a BBB Accredited Business.

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