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Business Profile

Precious Metal Dealers

Goldco

Reviews

Customer Review Ratings

4.82/5 stars

Average of 1,216 Customer Reviews

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Review Details

  • Review fromJanet D

    Date: 07/09/2025

    5 stars
    I can't say enough about Goldco and ****** *******. He explained the process to me in a personable, knowledgable and courteous manner. He answered all my questions for this novice metal investor. I know i can call anytime and he always takes my calls. I sleep at night knowing Goldco is handling my investment. Highly recommend Goldco for anyone wanting to protect their investment in this uncertain economy.***** *.
  • Review fromWayne H

    Date: 07/08/2025

    5 stars
    ******* *. made all the initial correspondence, with follow *** with ****** H. These guys are very professional and this is the second time in less than a year I've trusted them. Everything they tell me on the phone is backed up with emails and letters shortly thereafter. I will not consider any other company for metals purchases, or sales at later dates.
  • Review fromBRENT M

    Date: 07/07/2025

    5 stars
    They were very helpful and answered all my questions. They also filled out the uncertain sections of the paperwork concerning rolling over my retirement to precious metals from stocks.
  • Review fromLeon B

    Date: 07/06/2025

    5 stars
    Goldco was a pleasure to do business with .making my selection of gold and silver easy They were very knowledgeable and answered all my questions also followed up with e-mails and phone calls .i would recommend them highly.
  • Review fromCharleen A

    Date: 07/04/2025

    5 stars
    I got expert advice from GoldCo, I purchased silver from them, everything was explained to me with the upmost detailed explanation, plus follow up emails and phone calls, would highly recommend GoldCo to everyone!
  • Review fromHenry R

    Date: 07/04/2025

    5 stars
    A ******************** With guidance from **** I received professional, competent, knowledgeable, and personal service that makes Goldco the company to choose for precious metals investments. I was provided with the best options for a wise and secure investment in precious metals. I am confident with this partnership.
  • Review fromScott S

    Date: 07/02/2025

    1 star
    I am trying to liquidate precious metals assets that are under custody of a Third Party (Equity Trust) I have signed the necessary docusign paperwork, I was given a firm price for each of my coins (bought by GoldCo 3 years ago) under custody in Equity Trust vaults. I have fulfilled all requirements by ************ to ship the specific assets to Goldco for liquidation. ****** is waiting on a shipping label from Goldco to ship for liquidation at the price promised 10 days ago. Even though they know the total coins and denominations (1/2 oz. 2 oz. ect.), and the total value of the shipment, no such label has been sent. The weight and insurance value should be known. I am in financial need for the funds, and have made it clear to both parties that I need this order expedited. Equity Trust cannot ship until they have a shipping label from Goldco. I have tried for several days to reach my representative at Goldco (***** *********) and he has not accepted or returned my calls. It makes me wonder if they do not have buyers willing to pay the promised price for the coins. In addition, I have been told several time lines for the process from initiation of paperwork to ACH submission to my bank account - everything from 7-10 days, to several weeks, to now several months.The precious metals companies need to tighten up their liquidation processes since they compete with cryptocurrencies which can be sold on exchanges or on a personal wallet in mere minutes! Stocks can be sold on exchanges and funds can be sent and received in ***** hours. This poor service will destroy the precious metals vendors that advertise themselves as safe alternatives.
  • Review fromAnthony N

    Date: 06/30/2025

    5 stars
    From the time I started chatting with an agent online to my placing an order was about a week. During this time, my rep * who was the person I was actually chatting with on the website * was exceptional. He answered all my questions and prepared my account for setup. This was extremely simple. A few days later I wire funds into my account and later that same day I placed my first order. ********! I very much recommend Goldco.
  • Review fromVictor C

    Date: 06/27/2025

    5 stars
    I spoke with ***** ***** @ Goldco yesterday to purchase more 1 oz silver coins. I have purchased gold and silver coins with Mr. ***** twice in the past two years and I have been very pleased with the results. ***** has been very knowledgeable and efficient when helping me decide on choices of coins to purchase.***** is very friendly and kind when talking with him. I have recommended to my friends and family to contact ***** in the past and will continue to do so in the future.Regards, ****** ******
  • Review fromLori B

    Date: 06/27/2025

    5 stars
    Goldco has been our go to for our gold and silver needs. Truly, they have been very helpful, and professional. They have made our purchase worry free and easy. Thank you, Goldco for your excellent customer service.

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