Reviews
Customer Review Ratings
Average of 56 Customer Reviews
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Review fromRobert G
Date: 06/11/2025
5 starsRobert G
Date: 06/11/2025
Working with ****** ***** was most helpful. She was able to answer our questions and help us make an informed decision. Based on our experience with ******, our faith in the system was confirmed. She is a great asset to your business.
SFX Preferred Resorts
Date: 06/14/2025
Dear ******.... thank you kindly for taking the time to post your experience with an SFX concierge agent D.L. Your feedback is greatly appreciated and important to us in making sure our Members receive the best service possible. We look forward to sending you on many great vacations!!Review fromEileen C
Date: 06/09/2025
5 starsEileen C
Date: 06/09/2025
******* was amazing. She did everything possible to help us in arranging two separate trips.SFX Preferred Resorts
Date: 06/10/2025
Dear ******.... thank you kindly for sharing your experience with an SFX Concierge agent. We value your feedback and look forward to sending you on many great vacations!Review frombryan r
Date: 05/28/2025
5 starsbryan r
Date: 05/28/2025
******* went above and beyond on handling our vacation request. She will be my go to personSFX Preferred Resorts
Date: 06/05/2025
Dear *****... thank you for taking the time to post your personal experience with an SFX concierge agent providing you with excellent service. Member feedback is extremely important to us in providing consistent member satisfaction. We look forward to sending you on many great vacations.Review fromGeorge B
Date: 05/23/2025
5 starsGeorge B
Date: 05/23/2025
*** G hooked us up for a lifetime of awesome vacations ?? We were impressed by his personality and knowledge. He is worth keeping.SFX Preferred Resorts
Date: 05/29/2025
Dear ******... thank you kindly for posting your experience with one of our Member Concierges. We value your business and look forward to sending you on many great vacations!Review fromLindy P
Date: 05/21/2025
5 starsLindy P
Date: 05/21/2025
Kudos to **** G who was extremely helpful yesterday as I tried to book an additional unit to accommodate my extended family. **** was professional and went above and beyond to assist me. I'm grateful he was able to secure the extra unit.SFX Preferred Resorts
Date: 05/22/2025
Dear Member.... We thank and appreciate you for taking the time to post what your experience has been with our *** concierge agents. The difference between good service and excellent service is the agent's "passion" in going above and beyond the call of duty. We look forward to sending you and family on many great vacations!Review fromKen S
Date: 05/13/2025
5 starsKen S
Date: 05/13/2025
This transaction was successful because they found a Hilton in Las Vegas.SFX Preferred Resorts
Date: 05/15/2025
Dear ***... thank you for taking the time to share your experience with an SFX Concierge agent. We thank you for your business and look forward to sending you on great vacations!Review fromRich W
Date: 05/01/2025
5 starsRich W
Date: 05/01/2025
****** worked very hard to accommodate my requests, and had helpful suggestions. While some locations only had a few options during my requested dates, she found ways to make it happen. Ill use SFX again for a timeshare exchange, and Id be happy to work with ******!SFX Preferred Resorts
Date: 05/02/2025
Dear ******* thank you kindly for taking the time to post your experience with one of our SFX concierge agents that helped you book your vacation exchange. We pride ourselves in providing more of a white-glove service where you are not just another number in a huge system. We thank you for your business and look forward to sending you on many great vacations!Review fromDennis M
Date: 04/15/2025
5 starsDennis M
Date: 04/15/2025
****** ***** has been extremely helpful in resolving my requirement to organize my account. I very much appreciate her help and look forward to working with her in the future.SFX Preferred Resorts
Date: 04/17/2025
Dear Member... thank you kindly for taking the time to post your experience with an SFX concierge agent that assisted you. We appreciate your business and look forward to sending you on great vacations for years to come.Review fromGary M
Date: 04/09/2025
5 starsGary M
Date: 04/09/2025
We have been owners at *************** and with *** since 1992. For a few years I had thought about depositing our week with SFX and with an incentive email I had received recently I decide to give it a try this year. I will say *** depositing was easier but with the help of ****** ***** she helped me deposit into ***. I can honestly say if not for her help I would have just gone with *** again. I spent a fair amount of time learning all I needed to and ****** *. probably spent more helping me. Email questions, forms I needed to submit, signatures, etc were presented to me in a logical informative manner that I felt comfortable and confident enough to complete the deposit process. I admit I am a bit high maintenance with things and ****** *. stuck with me and the process to a successful conclusion. Eventually we will request a trade into a resort and hopefully that will all work out well too. *** has been good to us and I'm hoping SFX can equal or even perhaps surpass my RCI experiences with quality of resorts offered etc. If this is the beginning of a long term relationship for us with SFX they can thank ****** ***** for getting me onboard with them to start.. Thank you ******. **SFX Preferred Resorts
Date: 04/11/2025
Dear ****... Thank you kindly for posting your experience and glowing review with ******, one of our SFX concierge agents. We do pride ourselves in providing more of a white-glove personalized experience to our valued Members. Your feedback is very important to us in making sure we are on track with our Member's satisfaction. Thank you for giving us the opportunity to send you on great vacations!Review fromLaci W
Date: 04/08/2025
5 starsLaci W
Date: 04/08/2025
**** G was very helpful! He answered my call both times that I needed answers. Immediately emailed me the information I was seeking. I appreciated it very much.SFX Preferred Resorts
Date: 04/10/2025
Dear Member.... thank you for your review, sharing your experience with an SFX concierge agent. We are delighted your needs were met and look forward to sending you on many wonderful vacations!
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