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Business Profile

Business Profile

International Travel Network, LLC

Travel Agency

Business Profile

International Travel Network, LLC

Travel Management Group

533 Airport Blvd Ste 400

Burlingame, CA 94010-2013

Contact Information

Travel Management Group

533 Airport Blvd Ste 400

Burlingame, CA 94010-2013

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BBB Rating & Accreditation

Accredited Since: 10/2/2007

Years in Business: 16

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Customer Reviews

3.99/5

Average of 691 Customer Reviews

Customer Complaints

811 complaints closed in last 3 years

714 complaints closed in last 12 months

BBB Rating & Accreditation

Accredited Since: 10/2/2007

Years in Business: 16

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Overview

International Travel Network, LLC offers discounted airline tickets on economy, business and first class flights.

Business Details

Location of This Business
Travel Management Group 533 Airport Blvd Ste 400, Burlingame, CA 94010-2013

BBB File Opened:10/4/2004
Years in Business:16
Business Started:9/1/2004
Business Started Locally:9/1/2004
Business Incorporated:3/22/2012
Accredited Since:10/2/2007
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of 2077868 for this business, issued by California Attorney General / Seller Of Travel. The expiration date of this license is 5/3/2021.

These agencies may include:

California Attorney General / Seller Of Travel
300 S Spring St
Los Angeles CA 90013
Fax: (213) 8978846
Type of Entity:Limited Liability Company (LLC)
Number of Employees:1000
Alternate Business Name
  • ASAP Tickets
  • ITN
Business Management
  • Mr. Peter Vazan, Manager
Additional Contact Information

Fax Numbers

  • (800) 842-0661
    Primary Fax

Phone Numbers

Email Addresses

  • Customer Service

Industry Tip

BBB Tip: Smart Shopping Online

Read More

Customer Complaints

811 Customer Complaints

Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews

Most Recent Customer Complaint
Complaint Type: Problems with Product/Service
Status: Answered
anonymous user
I purchased an airline ticket with ASAP Tickets, round trip to the Philippines (LAX to Manila and back) last March 4,2020, with a departure date of April 26, 2020 and a return date of May 5,2020. Unfortunately, all flights were cancelled due to COVID-19. I started May 4,2020 calling and sending emails to my agent, I even tried calling different agents just to get a response to my request. After all those efforts were made, up to now still no luck for my refund. During the first 3 months, I was haggling for my refund and after that, it was the only time they told me to fill up a refund request and will take another 30 - 90 days. And now that 90 days are over, they are saying that refunds usually takes 3 - 6 months. I just want my money back. I don`t want anything they are offering me.Read More

Customer Reviews

691 Customer Reviews

What do you think? Share your review.

How BBB Processes Complaints and Reviews

Most Recent Customer Review
anonymous user

Troy S

(5 stars)

03/10/2021

These guys made it simple to book last minute flights.
... Read More

Business Details

Location of This Business
Travel Management Group 533 Airport Blvd Ste 400, Burlingame, CA 94010-2013

BBB File Opened:10/4/2004
Years in Business:16
Business Started:9/1/2004
Business Started Locally:9/1/2004
Business Incorporated:3/22/2012
Accredited Since:10/2/2007
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of 2077868 for this business, issued by California Attorney General / Seller Of Travel. The expiration date of this license is 5/3/2021.

These agencies may include:

California Attorney General / Seller Of Travel
300 S Spring St
Los Angeles CA 90013
Fax: (213) 8978846
Type of Entity:Limited Liability Company (LLC)
Number of Employees:1000
Alternate Business Name
  • ASAP Tickets
  • ITN
Business Management
  • Mr. Peter Vazan, Manager
Additional Contact Information

Fax Numbers

  • (800) 842-0661
    Primary Fax

Phone Numbers

Email Addresses

  • Customer Service

Business Categories

Local BBB

Golden Gate Better Business Bureau

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When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.

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BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.