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Business Profile

Appliance Repair

Sky Appliance 1

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Appliance Repair.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/23/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a Whirlpool washer/dryer set back in May 6th, 2024 for $550 dlls and got a 6 month warranty from the seller. On July 3rd, 2024, I started having issues with the washer (internal mechanical noise), I asked the seller to check the noise and seller disregarded my calls and messages. Tried again on August 19th and no response. After many attempts they finally responded on October 3rd and sent a technician to verify the failure; the technician found a transmission problem. The technician left and promised to return to fix the issue. As of today, October 22nd, 2024, the technician has not returned and the seller does not respond my calls; warranty is due on November 6, and is not fair that the seller has not taking care of a defective product still under a 6 month warranty. I was checking the reviews on ****** Maps related to the business and noticed that many people had complained about similar issues. It is not fair for consumers to put up with this type of abusing behavior from a business. Please help!

Sky Appliance 1 is NOT a BBB Accredited Business.

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