Business ProfileforE-Konomy Pool Service, Inc.

Horrible service! Horrible ownership! They do not fulfill obligations of service agreement! Falsify pool service reports. This company needs to be looked into. Tech hasnt backwashed as per agreement in over a month. When asked, tech replies I need to see if thats on my list. Doesnt know what is on the list of servicecome on! They dont check chemicals nor balance. Said we had 5.0 chlorine level, then added 5 tabs. A few days later Manager comes out and says you have no chlorine in your pool. Total scam artists. They track via GPS, tech sits in front of house on his phone and smoking a cigarette then looks at pool for 10 min. They re did our pool deck and within a month (generous) multiple cracks. They even covered our fill pipe. Then never came out to fix until after a year. Tried saying out of warranty. New owner responds by accusing us of verbally abusing and physically threatening tech when the entire conversation was recorded and videotaped with both cell phone and home security system. Owner says I back my techs and every summer you have an issue. Well, maybe its time to listen to your customers and stop hearing just one side of the story. New owner damaged the brand that previous owner worked so hard to establish. We shouldve gone elsewhere when new owner took overshame on us! Beware of their scam! They are dishonest and lack business ethics!