Business ProfileforPrecision Toyota of Tucson

I brought my Prius to the dealership at 1:45 on 12/27/23 for a warranty replacement service. Because it would not be done that day, I rented a loaner car, which I returned on12/29/23 at 4:00, giving the keys to the car to a Toyota employee in the service bay, who accepted the car wihout any issue. I went inside to wait for my Prius, which was brought out to me after a period of time. Nobody said that there was a problem with the car, and I saw no problem with the car. The following week I was called to say that the front bumper of the car was scratched and they were submitting a claim to my insurance company. I said there was no scratch, that they had accepted the car, and if there was damage, it wasn't done during my time. They said they had a photo which they emailed me, but it didn't show a scratch (which was also confirmed by a review of the picture my cousin's husband (the GM of his own dealership). We had a number of back-and-forth emails, and I instructed my insurance company not to pay the $1906.44 claim because I didn't damage the car. My company paid $1406.44 anyway, and I have received a bill from Sedgwick, Toyota's company, demanding $500 (my insuraqnce deductible). As far as I know, their people scratched the car. I did not and should not have to pay or have an insurance claim reported on my policy (which will jack up my premium). I want the insurance claim/and credit report rescinded and teh amount my policy paid refunded to the insurance company, with nothing owing by me. Precision should have the pictures and email chains between me and Kristina Gonzales .