Reviews

Review Details

• Review fromRichard

  Date: 05/20/2024

  5 stars
  EZ Move was the best decision I ever made! They packed me up in no time and every last item of mine was organized professionally in their truck. I would recommend to anyone. Great movers that really care!

• Review fromSamantha P

  Date: 12/11/2023

  1 star
  Completely dishonest Company! Spoke with the company twice confirmed price for $300 for one hour. They charge my college student $450 for a total of 30 minutes! They took complete advantage of it college age girl! Do not use completely dishonest

• Review fromEric V

  Date: 05/20/2023

  1 star
  They lied about the cost. They were unprofessional. One both sexually harassed and yelled at my wife. The owner is a liar and runs his business like it's an illegal fly by night place. They left marks all over our walls and broke things then hid the things that they broke. If you value your home your furnishings and your time not to mention your sanity don't use these incompetent lying unprofessional jokers.

• Review fromDawn R

  Date: 03/31/2023

  1 star
  If I could give them zero stars I would. We ask for a quote to move two reclining couches to a downstairs apartment. The quote was $150 total. We were told $150 per hour and we only needed them for the couches. Therefor, one hour was more than enough. We were told to pay the $150 up front to hold the appointment. The movers showed up and there were three. They immediately started apologizing to us saying the job was going to be over $400. Suddenly there's a $75 gas charge, and a trip fee and three guys for a minimum of two hours. We explained that we were told only $150 for two couches, nothing more. They apologized again and said they felt badly because it happens all the time. I called the owner and he was rude, he said we misunderstood and the $150 would not be refunded. My husband spoke to him twice and neither time he quoted anything differently or spoke of trip fees and gas fees. If this business is accredited by BBB they need to read similar reviews on here and reconsider. This is not the first time this has happened. I will do everything in my reach to alert the community of this unethical practice. Shady to say the least.

• Review fromCarlos R

  Date: 03/04/2023

  1 star
  Please read this review *************** these people. It will be a very long review but if you value your money youll read. They show up and before they start they said I need $800 as a deposit. Then I told the drivers yk what my bad I apologize it isn't your fault who do I call, so I called the owner of the company who's number is the one listed on ******* He said yeah it's a 800 deposit and I said no no, you told me it's a $150 deposit a week ago and $115 per hour. He said nope I never said that , it's $800 deposit and $125 per hour and I said actually you did say that since you already took the $150 deposit. Then he said the 150 was to ensure the card was active and the 800 is to ensure I have funds to cover the move. I told him I have the funds and I'm not gonna agree to a $800 deposit when that's not what was initially informed to be during the first convo and during the first convo I asked him for a full breakdown of all charges, and then he says well we don't have to disclose to you the 800 to begin with and I'm like actually yeah actually you do. You're offering a service and you have to tell me what you're charging me. I was like this isn't one of those "hidden fees" things because $800 is a big hidden fee. Then he's like listen we're not reinventing the wheel it's just a deposit and I was like alright bro watch your mouth and he's like wym and I'm like don't be a *]} you need to watch your mouth and you need to understand the frustration bc you didn't tell me this to begin with and he says again he didn't have to say anything regarding it and if I don't wanna pay it then they'll leave and I told him that Ill find another moving company.

• Review fromKitty S

  Date: 11/21/2022

  1 star

  Kitty S

  Date: 11/21/2022

  Telephone estimate only. They will not come to your house for estimate so pricing when you are in a situation where you have everything packed is a surprise and I found very high. Never sent a contract over , again expect you to see, read and understand with the mover looking over your shoulder ( mine told me just sign its just allowing us to charge ) but all it said was it was a waiver of insurance In addition I had asked from the first time I called we needed a large truck , we would be picking up the few things we had at a rental, go to the storage , then to the new house. We discussed this very clearly,when I called to confirm asked for a large truck , they said ** hum. When they called to say they were on their way again I reiterated we needed a large truck and again they said ** hum. When they got yo my house it was NOT a large truck and would not be able to pick up things at storage Did not feel comfortable and asked them to leave. That cost me $99 we had to leave as deposit.
  

  EZ Move

  Date: 11/22/2022

  The rates you were quoted over the phone were the rates for the move, the truck we had assigned to you was a 26 truck, any bigger truck than that would be a semi and judging by your response for the cost for the move, it wouldnt be something you could afford so the issue with the move is your budget and expectations not our service.