Reviews

Review Details

• Review fromSam W

  Date: 05/08/2024

  1 star
  my wife passed away 2 years ago now and they keep sending me letters saying i owe all these back fees which is a lie. i 've talked to the hospitals and the bank, these were all paid in full. this is a total scam and they are preying on poor people who have lost a loved one. Tragic, do their parents know what they do for a living? sigh

  Bass & Associates, PC

  Date: 05/14/2024

  Clients place accounts with Bass & Associates, P.C.(Bass) under a limited scope engagement. Our primary role is to gather information and attempt to collect debts for the accounts placed with our office. This includes sending letters, placing phone calls and obtaining copies of death certificates to facilitate the filing of estate claims.
  
  According to our records, two letters were sent from our office. The first letter was seeking to identify the Representative of the estate. **************** called in and identified himself as the Representative of the estate. In response to that phone call, a second letter containing account specific information, including the remaining judgment balance, was sent as required by law.
  
  While we understand that Mr. ******************* be frustrated with the situation, at no time was there any attempt to collect the debt from those with no obligation or liability.
  
  Note:  By posting this information on your website,we believe that the BBB has assumed responsibility for protecting the consumers privacy, and non-public information from being viewed by third parties. Pursuant to section 805(b) of the Fair Debt Collection Practices Act (FDCPA) 15 U.S.C. 1692c(b), without the prior express consent of the consumer given directly to the debt collector, or the express permission of a court of competent jurisdiction, or as reasonably necessary to effectuate a post judgment judicial remedy, a debt collector may not communicate in connection with the collection of any debt, with any person other than the consumer, his attorney, a consumer reporting agency if otherwise permitted by law, the creditor, the attorney of the creditor, or the attorney of the debt collector. Per Regulation F 1006.6(a)(4), the term consumer includes the executor or administrator of the consumers estate, if the consumer is deceased. The terms executor or administrator include the personal representative of the consumers estate. A personal representative is any person who is authorized to act on behalf of the deceased consumers estate.  In addition, there may be other federal and/or state privacy laws that apply to release of information regarding the consumer in question. Therefore, because of the possibility that the customers review and our response may be publicly posted on the BBB website, we have omitted all nonpublic, personal information regarding the consumer from our response.Please do not hesitate to contact us if we can be of further assistance.