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Find a Location

First Class Auto Body & Bumper-doc Inc has 1 locations, listed below.

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    Business ProfileforFirst Class Auto Body & Bumper-doc Inc

    Auto Body Repair and Painting
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/28/2009

    Years in Business: 50

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers automotive painting and repair services.

    Products & Services

    Full-Service Collision repairs, Bumper damages, Paintless Dent Repair, Full Detailing, Ceramic Graphene Coating, Fiberglass repairs, Alumium body repairs & polishing, electrical work, front end alignments, Suspension, and Frame/Unibody alignments. 

    Interior repairs and replacement, Paint correction, A/C repairs, Windshields repair/replacement. Power window repairs,

    Painting, complete or spot repair, Classic car accident repair, Corvette collision work,

    Business Details

    Location of This Business
    3002 N Civic Center Plz, Scottsdale, AZ 85251-6904
    BBB File Opened:
    1/1/1996
    Years in Business:
    50
    Business Started:
    1/1/1974
    Business Incorporated:
    1/7/1999
    Accredited Since:
    5/28/2009
    Type of Entity:
    Corporation
    Alternate Business Name
    • First Class Auto Body & Auto Glass Inc
    • First Class Auto Body & Fiberglass
    Business Management
    • Mr. David A Lindgren, President
    • Ms. Cynthia A Lindgren, Secretary
    Contact Information

    Principal

    • Mr. David A Lindgren, President
    • Ms. Cynthia A Lindgren, Secretary

    Customer Contact

    • Mr. David A Lindgren, President
    Additional Contact Information

    Fax Numbers

    • (480) 970-0596
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/20/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I have evidence to back all that I claim I got in an accident On November 12 2021. car was towed to this business the next day. Nov 17, 21 - $2,234.75 initial repair estimate. Dec13, 21 - $9,656.75 paid to FCAB for a supp est Jan 18, 22 - $2,039.50 paid to FCAB for a supp est April 7, 22 - $6,517.87 paid to FCAB for a supp est FCAB said payment was not received. May 11, 22. The original draft was stop-paid on May 12, 2022 - $6,517.87 was reissued to FCAB I have an email from this body shop on December 13th stating all the parts have arrived that was needed and the repair would be completed by Christmas. After being told more than 7 times that my car will be completed within the next week I finally get my car back on March 1st. FCAB claim to replaced parts that didn't even need replaced or repaired. I still have this fake carbon fiber vinyl on the grille that they charged twice the price an OEM would cost stating they replaced it. T. They weren't even smart with how they were lying about fake repairs. A $4000 engine that wouldn't even fit my cart. a 6 cylinder and my car is a 4 cylinder. $1600 for RT and LT ********* when only the left side of my car was damaged. $2000 engine assembly and wire harness gets removed from 3rd supplement and then charge for it again, on the final quote.They manage to pinch a final supplimental for an additional $6,500, submitted a month and a half after I already had my car back. the additional $6500 consisted of an engine assembly and wire harness that was never actually installed and they increased the prices of parts even more. This was a fender ****** that this company turns into a 3.5 month repair. I'm still having issue with my car leaking coolant. I wish I could show you how little the damage is. I literally drove that car back home after the accident. I got zero warranties and they cost 5k over what my car was worth totaling over 20k for a 2013 ******* gencoupe. I remain open to understanding but y'all looks bad
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Austra F

    1 star

    06/22/2023

    RUN FAR AWAY FROM THIS PLACE. There's not enough space here to explain just how horribly I was treated here. I left reviews on Yelp and ******* I was told by ***** that it would take "about two weeks". They had my car for 5 weeks. ***** and 2 other employees left, but ******* wouldn't take responsibility for what I was told my *****. I had to come back THREE TIMES to pick up my car because the employees here don't communicate, one hand not talking to the other. First they wanted me to pay the deductible after I sent emails from my insurance that my employer was covering it. I had returned my rental car, but had to go back and get it again. Once that was resolved (******* blamed ***** for deleting the emails), I came back and got the keys before returning my rental car. 30 minutes later I came back to get my car and they were CLOSED, gate locked. Stranding me without a car for the weekend. It was the owner *************************** who met me the 2nd time and stranded me. They weren't answering the phone or responding to texts. *************** and said he stayed for 90 minutes after I left. I have the times I was calling and texting on my phone. I had no car, so had to Lyft home. I had to borrow a vehicle for 2 days, since my car was locked on the lot at the body shop. I had to Lyft back to get my car, total Lyft charges $72, which ******* said they might reimburse me IF I left a positive review. No thanks.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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