Business Profilefor1 Stop Money Centers LLC

I contracted a loans with this company years ago and have used their service periodically over the years, I have been fortunate enough to never have a problem with payments. I contracted Covid 19 recently for the second time in a short time span. I was sick and not working many hours casuing my bills to get behind. Due to lasting side effects from the illness, I have a hard time comprehending things. I called to request an arraigment for my September 8th payment. The person i spoke with set it up for me to pay approx. $50 and then split the rest over the next few bills. I was not able to make the next payment due September 22nd so I called to get help and ask questions. I spoke with someone at the store who transferred to ******* who I now know as the assistant manager for the corporate office. I asked her what happens if I can't make my payment. I asked what will happen. ******* said we will continue the collection process I asked her what that meant because she was very short with me and had a tone of rudeness from the beginning of our converstion. She said we will continue to call you. She repeated the same words as I continued to try to ask her what happens next. She abuptly asked if I needed anything else which told me she was tired of speaking with me so i hung up. Less than 24 hours later she had my vehicle towed and is demanding I pay my loan in full plus fees by 10/6/2022. This was malicous, ******* and 1 stop have predatory business practices. She said my car would be auctioned if I can't pay. I would like my recorded calls reviewed. The proof of the predatory way they do business is evident in the series of calls from yesterday 9/22/22 and today 9/23/22. My payment was due less than 24 hours ago and they have already towed my vehicle and are requesting full payment. No one asked me why i needed more time then ******* said if she knew I had Covid 19 she could have done something but she was so rude to me it never came up.