Reviews
This profile includes reviews for DD214 Direct's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 524 Customer Reviews
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Review fromGeorge T
Date: 01/04/2023
5 starsHelpful and friendly staff. The ordering process was quick and easy.This is easy way to get your military records.
DD214 Direct
Date: 07/12/2023
We greatly appreciate your heartfelt 5-star review! It's wonderful to know that our service was very helpful and easy for you, and that the process was quick. We understand the importance of providing a seamless experience. Our veteran advocates are dedicated to providing excellent customer service, and we're thrilled that their assistance was positive for you. Thank you for choosing DD214 Direct!Review fromMichelle L
Date: 01/04/2023
5 starsI ordered on line yesterday and received today. Quick and simple to fill out requestDD214 Direct
Date: 07/12/2023
Thank you for your kind words and the 5-star rating! Making your life easier by expediting the process of getting your DD214 and military records is what we strive for. We appreciate the opportunity to assist you, and your feedback is truly appreciated.Review fromJohn S
Date: 01/04/2023
5 starsThis service made it simple to get a copy. I had the copy in a week. I highly recommend this serviceDD214 Direct
Date: 07/12/2023
Thank you for your fantastic 5-star review! We're delighted that our service was able to provide you with a seamless experience in retrieving your DD214. Your recommendation is greatly appreciated and helps us reach more veterans who can benefit from our fast, easy, and reliable service.Review fromJordan R.
Date: 01/04/2023
5 starsI really appreciate how helpful DD214 Direct has been! It took a little bit longer than usual to retrieve my DD214, likely because of the holiday season, but the customer service team were very communicative along the way. They sent me update emails every couple of days to let me know the status of my document, and I was never left in the dark or confused about the process. Even though my document took 'longer than normal', the process only took 19 days and a copy of my documents were sent directly to my email. Awesome company!DD214 Direct
Date: 07/12/2023
Thank you for your kind and appreciative 5-star review! We're thrilled to hear that you found DD214 Direct to be helpful throughout the process of retrieving your DD214.We understand that the holiday season can sometimes impact the turnaround time for document retrieval. However, we're glad that our customer service team kept you informed every step of the way. Clear communication is essential, and we're pleased to know that you were never left in the dark or confused about the process.Although it took a bit longer than usual, we're delighted that the entire process still only took 19 days. Your satisfaction is our priority, and we're thrilled that you received a copy of your documents directly to your email.Thank you for choosing DD214 Direct and for considering us an awesome company. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to help.Review fromJulie C
Date: 01/04/2023
5 starsGood job thank you I am very happy with the information on my discharge papersDD214 Direct
Date: 07/12/2023
We're thrilled to receive your 5-star review! Making the process of retrieving your DD214 and military records as smooth as possible is our priority. We appreciate your kind words and are committed to providing exceptional service to veterans like you.DD214 Direct
Date: 07/12/2023
We're thrilled to receive your 5-star review! Making the process of retrieving your DD214 and military records as smooth as possible is our priority. We appreciate your kind words and are committed to providing exceptional service to veterans like you.Review fromDmorea A
Date: 12/30/2022
5 starsGreat service I put I. The wrong email, they made sure I sent the correct one.DD214 Direct
Date: 07/12/2023
Thank you for leaving us a great 5-star review! We appreciate your feedback and are glad to hear that we provided excellent service, even when there was a minor issue with your email.Mistakes happen, and we understand that sometimes errors can occur during the submission process. We're pleased that our team was proactive in ensuring that the correct email was provided. Clear communication and attention to detail are important to us, and we're glad we could assist you in rectifying the situation.If there's anything else we can do for you or if you have any further questions, please don't hesitate to reach out. Thank you for choosing DD214 Direct, and we look forward to serving you in the future.Review fromJohn P
Date: 12/30/2022
5 starsSuper fast service!!! A++++++ ************* to deal with. Will definitely recommend.DD214 Direct
Date: 07/12/2023
We appreciate your amazing review! It's fantastic to know that our service met your expectations and helped you retrieve your DD214 quickly and effortlessly. Thank you for recommending our service to others. We're here to serve and support veterans like you!Review fromVikki W
Date: 12/28/2022
5 starsThe process was very fast and ******* was very helpful and patient.DD214 Direct
Date: 07/12/2023
Thank you for your fantastic 5-star review! We're delighted to hear that our service was very helpful and easy for you, with a quick process. Our team works hard to make the DD214 retrieval process efficient and stress-free. We're also thrilled that our veteran advocates provided you with a positive experience. Your satisfaction and feedback are invaluable to us!Review fromMary G
Date: 12/26/2022
5 starsVery timely and efficient! I so appreciate the quick turnaround time!DD214 Direct
Date: 07/12/2023
Thank you for your kind and appreciative 5-star review! We're grateful to have been able to assist you effectively and provide a helpful and easy process with a quick turnaround. Our team takes pride in delivering fast, easy, and reliable service to veterans and their families. Your satisfaction and feedback mean the world to us!Review fromEsther B
Date: 12/22/2022
5 starsThe process was very fast, even with them needing another document from me before my order could be processed. I would highly recommend this site to anyone needing this type of document. Very professional. Thank you so much for your service **************DD214 Direct
Date: 07/12/2023
Thank you for your wonderful 5-star review! We greatly appreciate your feedback and recommendation.We're thrilled to hear that our process was very fast, even with the additional document requirement. We understand the importance of efficiency and aim to deliver prompt service to our clients. Your recommendation to others needing this type of document means a lot to us.Maintaining a professional approach is crucial to us, and we're glad that you found our service to be just that. Thank you for your kind words and appreciation.If you ever need any further assistance or have any questions, please don't hesitate to reach out. Thank you for choosing DD214 Direct, and we're here to serve you.
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