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Business Profile

Insurance Claims Processing

EMA Risk Services LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:06/27/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Truck driver did a hit and run on my my wife's van with three other people in it.. Well documented. I have pictures of them chasing the driver for several miles and thru a small town. I have GPS tracking and photos as our side was on the phone with 911, and apparently that truck driver videotapes himself and posts his trips online except for the day he hit my wife. His other videos show him crossing the middle lines and other dangerous things. Turned over evidence to his insurance company who quickly hired these people to cover for them in my opinion. I sent the same information to them and nothing more from them till tonight. They now say the hit and run driver apparently never replied to them so they are dropping the entire thing, as I suspect they were hired to do. This company is a shield for freight companies to use to avoid paying for damages to cars their drivers hit in my opinion. That driver they are covering for is going to kill somebody by the way he drives. This company need to be put out of business (perhaps under ****** They need to be exposed along with the people who work there. I have no doubt what I am writing here will wind up in a court room someday where the driver they protected here has killed someone that could have been avoided if this company had actually done the right thing instead of taking the money from the company that hired the driver. If that day comes, and in my opinion it likely will, I will pay my own airfare to testify against this company and hope to send some of them where they belong. For Gods sake get their license to operate pulled along with that drivers license to drive a commercial vehicle in *****************.

EMA Risk Services LLC is NOT a BBB Accredited Business.

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