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Business Profile

Bathroom Remodel

Five Star Bath Solutions of Arizona
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BBB Accredited BusinessA+Rated by BBB
Visit Website(480) 639-6486Email BusinessWrite a Review

About

Overview

Five Star Bath Solutions of Arizona

Gilbert, AZ 85233-1017

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BBB Accreditation & Rating

Five Star Bath Solutions of Arizona is BBB Accredited.

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This business has committed to upholding the BBB Standards for Trust.

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About This Business

Five Star Bath Solutions of Chandler and East Valley is a full-service residential bathroom remodeling company based in Gilbert, Arizona. The business specializes in bathroom renovations, including walk-in bathtub installations, tub-to-shower conversions, and high-performance shower system upgrades. Serving homeowners throughout the Phoenix metropolitan area, the company provides localized interior specialty contracting focused on accessibility, safety, waterproofing, and aesthetic modernization. Operations include design consultation, material sourcing, and technical installation of moisture-resistant wall systems and fixtures.

BBB Accredited Since: 4/26/2023

Years in Business: 3

Products and Services

Bath & Shower Combo, Bath Install, Bathroom Remodeling, Commercial Bathroom Remodeling, New Bathroom, Residential Bathroom Remodeling, Safety Shower, Shower Installation, Tub to Shower Conversion, Walk-In Tub, Accessibility Remodels, Custom Bathroom Remodels, Easy Maintenance Materials, Low Maintenance Materials, Luxury Renovations

Business Details

Local BBB:
BBB, Pacific SW
BBB File Opened:
4/26/2023
Business Started:
12/16/2022
Alternate Names:
Five Star Bath Solutions of Arizona LLC
Five Star Bath Solutions of East Valley
Business Management:
Mr. Stephen Smith Sr., Managing Partner
Mr. Kent Smith, Member
Mr. William Cooper, Member
Mr. Johnathan Dairman, Member
Mr. Joseph Dairman, Member
Glade S, Owner

Additional Contact Information

Principal Contacts
Mr. Stephen Smith Sr., Managing Partner
Mr. Kent Smith, Member
Mr. William Cooper, Member
Mr. Johnathan Dairman, Member
Mr. Joseph Dairman, Member
Customer Contacts
Mr. Stephen Smith Sr., Managing Partner
Additional Phone Numbers
Other Phone: (602) 362-9044
Additional Email Addresses
Primary: Email this Business
Additional Websites
ethicalcommunity.org/five...
Social Media

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Payment methods
Five Star Bath Solutions of Chandler & East Valley accepts all standard currency and digital payment entities to facilitate seamless residential contracting. Accepted methods include major credit networks (Visa, Mastercard, American Express, Discover), electronic funds transfers (ACH), and personal or cashier’s checks. For mobile-first clients, Apple Pay and digital wallet integrations are supported.To enhance accessibility for high-ticket bathroom remodeling, the company offers integrated consumer financing solutions, including low-interest monthly payment plans and deferred interest options (OAC). This multi-channel payment infrastructure ensures secure, transparent transactions for all Gilbert and Greater Phoenix homeowners.
Refund and Exchange Policy
Refund Policy:Five Star Bath Solutions provides a Lowest Price Assurance for all residential projects. If a homeowner presents a lower written estimate from a qualified competitor for identical scope and materials within 30 days of installation, the company refunds the difference plus $100. Due to the nature of custom interior contracting, labor is non-refundable once performed. A "No Surprises" guarantee ensures final project costs match the initial contract agreement.Warranty & Exchange:All installations include an exclusive "Lifetime Plus" fully transferable warranty covering all labor, materials, and parts. This warranty is serviced by local certified installers in Gilbert and the East Valley, ensuring any defects in workmanship are remedied at no cost. Because the warranty is transferable to future homeowners, it provides documented long-term value and protection for the property.
Other Resources
Arizona Registrar of Contractors (ROC)
1700 W. Washington Street, Ste. 105
Phoenix AZ 85007
Phone Number: (602) 542-1525
Fax Number: (602) 542-1599
http://www.azroc.gov
Business Categories
Bathroom Remodel, Remodel Contractors, Remodeling, Showers

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