Business ProfileforMission Restoration

During around Fall of 2022, Mission Restoration was hired by Palm Court HOA in ********, ** to replace roof (flat) and each homeowner was given option to have Mission replace skylights. We requested our three skylights be replaced and on 1/27/23 we paid Mission Restoration for the purchase and installation of 3 sky lights and was told we had a 1 year warranty. In October of 2023, after a heavy rain we noticed leaking water on the inside of skylights and contacted ****** at Mission, who was the point of contact per our HOA. ****** said he would have someone contact us. We were contacted by ***** of Mission and he came by to look at skylights and advised that they were never sealed and the ** line was reinstalled backwards. I told ***** that I was concerned that about warranty and he assured me that Mission would come back if any issues. ***** advised everything was fixed in Nov 2023 but after a heavy rain in Dec we still had water leaking on inside of skylights. Called ***** but he was no longer with Mission, but arranged for his replacement, Chaz to call me. I spoke with **** and he stated he would have someone come out again to resolve. After numerous attempts to connect with **** as he never came out, I called ******. Was advised by ****** that he was no longer with the company and said to look up Mission's Phone Number in *********** found Mission's ************ and tried calling. No one answers phone. I punched a bunch of numbers and got a message saying to leave a message, which I did but no response. Therefore, filing this complaint in hopes I can get a resolution. With the heavy rain we have been getting, I'm concerned that the longer this goes on we could have structure damage.