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            Business ProfilePrecision Air & Plumbing

            Air Conditioning Contractor
            BBB accredited business

            Additional business information

            Additional Info:
            FINALIST of the 2021 Better Business Bureau's Torch Award for Ethics
            See all additional business information

            Contact Information

            3045 N Colorado St

            Chandler, AZ 85225-1164

            Visit Website
            Email this Business
            (602) 349-6922

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            Customer Reviews

            4.43/5

            Average of 138 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            37 complaints closed in last 3 years

            16 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/18/1997

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers air conditioning and heating repair and installation as well as Home Performance Services including duct cleaning, insulation and attic vents.

            Products & Services

            Heater, HVAC, Air Conditioner, Water Heater, Furnace, Plumbing

            Business Details

            Location of This Business
            3045 N Colorado St, Chandler, AZ 85225-1164
            Email this Business
            BBB File Opened:
            12/3/1996
            Years in Business:
            27
            Business Started:
            11/1/1996
            Business Started Locally:
            4/23/1997
            Date of New Ownership:
            7/19/2011
            Business Incorporated:
            4/23/1997
            Accredited Since:
            12/18/1997
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Precision Air & Heating Inc
            • Precision Air & Heating
            Business Management
            • Mr. Erik Jason Bryan, President/Owner
            • Ms. Gina Marie Bryan, Member
            • Ms. Skylar Masanotti
            Contact Information

            Principal

            • Mr. Erik Jason Bryan, President/Owner
            • Ms. Gina Marie Bryan, Member
            • Ms. Skylar Masanotti

            Customer Contact

            • Mr. Erik Jason Bryan, President/Owner
            • Ms. Gina Marie Bryan, Member
            • Ms. Skylar Masanotti
            Additional Contact Information

            Fax Numbers

            • (480) 282-8831
              Other Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            37 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/11/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            On November 9, 2023 I contracted with Precision Air & Plumbing to have my duct work cleaned and sealed. I have a Preventive Maintenance Agreement with Precision Air & Plumbing and I received a discount on the contracted services. Precision Air & Plumbing subcontracted the duct sealing to AeroSeal America. On December 6, 2023 technicians from Precision Air & Plumbing and AeroSeal America came to my home to perform the contracted work. My HVAC system consists of two separate systems and the work was contracted based on that fact. Precision Air & Plumbing completed the duct cleaning. AeroSeal was only able to complete their work on one system, due to the fact that one system had a large leak that their technology could not deal with. They recommended that I request a refund from Precision Air. I did so immediately and after several phone calls I was told by management that I would be receiving a refund for the uncompleted sealing of my second system. As of January 9, **** I have not received my refund. The amount paid shown below is what I was charged for the second HVAC system.I would appreciate any encouragement from the BBB that might result in Precision Air & Plumbing following through on their commitment to reimburse me for work not completed through no fault of their subcontractor or myself.
            Read More
            Read 36 More Complaints

            Customer Reviews

            138 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Cr R

            04/19/2024

            Do not buy their maintenance plan. They are crooks! They will tell you you need repairs when you do not. They will also lie and make "problems" like pouring water on something to make it appear you have a leak. Do not recommend!!!!
            Read 137 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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