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Business Profile

Moving Companies

U-Pack

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for U-Pack's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

U-Pack has 225 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • U-Pack

      3801 Old Greenwood Rd Fort Smith, AR 72903-5937

      BBB accredited business seal

    • U-Pack

      1009 17th Street SE Watertown, SD 57201

    • U-Pack Sullivan

      1066 E Springfield Road Sullivan, MO 63080

    • U-PACK

      1420 Steuben Street Sioux City, IA 51105

    • U-Pack

      1706 East 4th Street Grand Island, NE 68801

    Customer Review Ratings

    4.59

    Average of 232 Customer Reviews

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    Review Details

    • Paul H

      Date: 06/14/2022

      I was moving from Texas to the mountains in Colorado. I booked a u-pack and though complicated it seemed like a good value compared to regular moving companies. The issue with U-pack is that it would not deliver the container outside Denver and so after I booked it I had to find another moving company to collect from the u-pack location in Denver and complete the final leg of the journey. As I tried to arrange this and packers in Texas I found a regular moving company at a similar price and it was much simpler. U-Pack had offered free cancellation understanding that I needed to make these other arrangements. When I called u-pack they said they had already cancelled my booking because their Denver location was full. They admitted they had not tried to contact me and so I could have booked movers at both ends of the trip only to discover on the day that u-pack did not deliver the container. Be warned if you book u-pack that you proactively check that your booking doesn't get cancelled by them.

    • Zhiqiang S

      Date: 06/13/2022

      The experience with Upack is extremely terrible. The moving plan as stated on their website does not make any sense. My box is around delayed for around a week. And I am still waiting for the box. Have no idea when it will arrive. When I call customer service, I was told there is nothing they could do but wait. This is very bad when I have to organize everything when arriving in a new place.

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