Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Bedding

Royal Bedding Manufacturing, Inc.

Reviews

Customer Review Ratings

4.5/5 stars

Average of 6 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromLori R

    Date: 03/12/2024

    5 stars

    Lori R

    Date: 03/12/2024

    We have been very pleased with Royal Bedding, from walking in their doors until the delivery. It was a great experience.

    Royal Bedding Manufacturing, Inc.

    Date: 03/13/2024

    Thank you. We hope that you get many years of great sleep and support. We appreciate your thoughts and business.
  • Review fromLane C

    Date: 01/06/2024

    5 stars
    Friendly and knowledgeable staff. Delivery was easy and fast, definitely recommend this place for your bedding needs.
  • Review fromSandra B

    Date: 11/02/2023

    5 stars
    The people here were very friendly and helpful. I would send anyone looking for a bed here,
  • Review fromJoyce D

    Date: 10/10/2023

    5 stars

    Joyce D

    Date: 10/10/2023

    Great service, easy to work with and beds are top of the line! ** and ***** were awesome and so polite. They took very good care moving mattresses in and out!

    Royal Bedding Manufacturing, Inc.

    Date: 10/11/2023

    Thank you for kind response. We greatly appreciate your business.
  • Review fromAlice H

    Date: 07/20/2023

    5 stars
    Professional service and the mattresses are the best around! Pricing is fair and product quality is amazing.
  • Review fromLp R

    Date: 09/02/2022

    2 stars
    In April 2022, we purchased an adjustable bed from Royal Bedding in Pelham. We purchased a very expensive bed and they were able to build it and get it to us quickly. The day of delivery, we were given a sheet of paper that said no refunds or exchanges are offered by this company. We were very concerned that this was not told to us at the time we ordered and purchased the mattress. This would have made us wary of purchasing such an expensive item without any recourse. There is a good chance that we would have left the store and not purchased it at all. We did not plan on any problems with the mattress so we were not very concerned. After delivery, we looked forward to a good night's rest in our new bed. Unfortunately, we have not rested well for months. Our bed is very uncomfortable. We have been back to the store, four times and called several times. We tried numerous things they suggested to make this mattress more comfortable. They finally took the mattresses back to their factory and cut them in half and glued them back together to make it more firm. We had strong doubts about that but were willing to give it a try as there were no other options. Long story short, we are stuck with a very uncomfortable bed. I hope this review will make the next buyer be better informed. I would never have purchased anything that could not be returned if it did not meed your basic expectations. We are disappointed in the lack of quality of this product.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.