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Find a Location

Complete Roofing Solutions, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforComplete Roofing Solutions, LLC

    Roofing Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Roof Inspection, Roof Sales, Roof Repair, Storm Damage Repair, Insurance Claims

    Business Details

    Location of This Business
    23836G W Cypress Way, Orange Beach, AL 36561-8809
    BBB File Opened:
    4/8/2019
    Years in Business:
    5
    Business Started:
    3/1/2019
    Business Incorporated:
    3/6/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 30452 for this business, issued by Alabama Home Builders Licensure Board

    These agencies may include:

    Alabama Home Builders Licensure Board

    445 Herron St

    Montgomery AL 36104

    (334) 242-2230

    https://hblb.state.al.us

    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Owner, Owner
    Contact Information

    Principal

    • Owner, Owner

    Customer Contact

    • Owner, Owner

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/13/2021

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I called **** at Complete Roofing for a new roof after Hurricane Sally. **** had Sales Rep John M**** do our roof. The roof was installed on February 22, 2021. sales rep John M**** said he would give us the Warranty when we paid. We paid on March 3rd and have never received the warranty for our roof and the inspection has never been completed even after numerous phone calls and promises from Mr. M**** to get this done. Also the installers did damage to our water heater and Mr. M**** said they would pay for the repairs. He did not pay and we got a late notice from The plumbing company and we had to pay out of pocket for Complete Roofing's damage to our home.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Delia I

    1 star

    01/27/2022

    On December 03, 2020, I and your Sales Rep. John M**** came to an agreement to roof the ******************* Cantonment FL 32533 rental property. On This date, I wrote a check for $*******. The work was completed and the balance was paid on Feb 09, 2021 ($*********).

    On Feb 12, 2021 we had a heavy rain day. The next day, I went to the property to inspect for rain damage. Through the inspection, I noticed that all the gutters were taken off and the downspouts remained attached to the house. I searched the property and I found no traces of the gutters. I phone text John M**** asking him why were the gutters missing. John M**** came to the property and confirmed that the gutters were removed and discarded by his roof workers. He asked me to get an estimate of replacement cost. I did and sent him a copy. Also, he said his company installs gutters and he needed to speak to his boss to approve the installation. Our last phone text conversation on Jul 22, 2021 he responded to my text saying, "I will get back with you next week I've had a death in the family their out of town and honestly I forgot about it until you text me." I gave John M**** my sympathies and also asked to give me a roof estimate for my property.

    After Jul 22, 2021 phone message, I have not been able to reach Rep. M****. I have tried several unsuccessful times calling the business office telephone number and Rep. M**** cell number, but I believe my number has been blocked.

    On December 16, 2021, I sent a letter to the company requesting that the gutters that were removed from the property be replaced and installed. I also, sent a copy of the telephone text messages that I had with Rep, M**** dating from Sat Feb 13, 2021 - Thur. Jul 22, 2021. As of this day, no one has returned my call.












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