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Business Profile

Ship

Safe Ship

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromLucia C

    Date: 08/06/2025

    1 star
    I do not take lightly the decision to write a negative review, but my experience with Safe Ship was deeply disappointing and, frankly, ********** start, they sent only one person to handle my movean outrageous and unacceptable staffing decision for a scheduled **********************. As a result, I was forced to physically assist with lifting and moving my own furniture and boxes. This not only defeated the purpose of hiring a professional company, but it also led to serious strain and injury. I have now had to visit a chiropractor five times due to the toll this move took on my body.The issues did not stop there. My delivery was nearly five days late, causing significant disruption to my schedule. When my belongings finally arrived, many items were damaged or brokenincluding china, dishes, a bed frame, an ironing board, and more. The careless handling of my personal property was evident in the state of the boxes and the shattered contents inside. I have attached photos as evidence of the condition in which my items were returned to me.Safe Ship demonstrated a lack of professionalism, poor planning, and a blatant disregard for the well-being of their customers. From start to finish, this move has been one of the most stressful and physically painful experiences Ive encounteredand it was entirely preventable had the company taken their job seriously.If you value your time, your health, and your belongings, I strongly advise against using Safe Ship for any moving services. Their incompetence has cost me financially, physically, and emotionally.

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