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Find a Location

Michelin North America has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMichelin North America

    Tire Manufacturers
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    91 complaints closed in last 3 years

    38 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/1/1985

    Years in Business: 49

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Michelin North America designs, manufactures and sells tires for every type of vehicle. 

    Business Details

    Headquarters
    1 Parkway S, Greenville, SC 29615-5022
    BBB File Opened:
    9/1/1985
    Years in Business:
    49
    Business Started:
    1/1/1975
    Accredited Since:
    9/1/1985
    Type of Entity:
    Corporation
    Business Management
    • Ms. Martha Burwell, Consumer Care Director
    • Ms. Alexis Garcin, President
    • Mrs. Shirley Perry
    Contact Information

    Principal

    • Ms. Alexis Garcin, President

    Customer Contact

    • Mrs. Shirley Perry
    Additional Contact Information

    Fax Numbers

    • (864) 458-6650
      Primary Fax

    Customer Complaints

    91 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/03/2024

    Complaint Type:
    Product Issues
    Status:
    Resolved
    On 11-21-23 I purchased 2 sets of tires from **** ****, I bought BF Goodrich Trail Terrain T/A tires that came with a $100@set rebate. I promptly tried to submit my receipts online but it wouldn’t accept them because it said they were too big. So I took a pic of them and mailed the originals to the rebate fulfillment address. I didn’t hear anything so I retried sending online and it went, I received an email saying I had been approved and would be getting a $200 card in the mail in 4-6 weeks. Nothing came so I contacted them 4-3-24 and now they say I submitted too late and they won’t pay me. This rebate was called Black Friday rebate and was for $100 per set off any BF Goodrich Terrain series tires. Thank you
    Read More

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Courtney V

    1 star

    01/09/2024

    This company is deceptive and will lie giving false information so customer will purchase their tires buyer. Beware.

    Local BBB

    BBB of Upstate South Carolina

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