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Find a Location

Rocket Pest Control- E North St. has 1 locations, listed below.

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    Business ProfileforRocket Pest Control- E North St.

    Pest Control

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Rocket Pest Control offers pest control and Rodent wild life control.

    Business Details

    Location of This Business
    1053 Keys Dr, Greenville, SC 29615-4232
    BBB File Opened:
    3/1/1994
    Years in Business:
    37
    Business Started:
    8/22/1986
    Date of New Ownership:
    3/3/2021
    Business Incorporated:
    3/29/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Rocket Pest Control SC LLC
    • Hired Killers Pest Control
    Hours of Operation

    Primary

    M:
    8:30 AM - 5:30 PM
    T:
    8:30 AM - 5:30 PM
    W:
    8:30 AM - 5:30 PM
    Th:
    8:30 AM - 5:30 PM
    F:
    8:30 AM - 5:30 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Joshua Center, General Manager
    Contact Information

    Customer Contact

    • Ms. Heather Libby, Office Manager
    • Mr. Joshua Center, General Manager
    Additional Contact Information

    Fax Numbers

    • (864) 848-0238
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Pest control

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/31/2022

    Complaint Type:
    Order Issues
    Status:
    Answered
    On 10/27/2022, Hired Killers came out and treated my house at *** **** ******* **** ******** ***** They have been treating my house for years and always call me before they come so I can unlock under my house and my garage. My wife said we had a paper on our front porch. I checked and it was from Hired Killers stating they had treated my house. I called the desk at Hired killers and told them they were not suppose to treat my house until on or after 12/16/2022. that they had just treated my house om 06/16/2022. I told her I had a contract and it was 80.00 for my house. To be sprayed every 6 months, semi-annual. I also have a rental house and they must have been suppose to treat it at *** ************ **** ******** **** She said they had already treated it when they treated my house. I told her I had an annual treatment contract for the rental house. I ask her what I owed her and she said 170.00. I said it was not time to spray my house\, it must have been the rental house they sprayed, there is no one at this house now. That the rental house was 110.00 to spray it. I agreed to let her charge my card for 110.00. I went on the computer to put the 110.00 on my tax paperwork for 2022. When I went on I saw where they had just sprayed my rental house on 05/16/2022 and I paid them the 110.00 owed on the annual contract, This was twice I had paid them on a yearly treatment plan in the same year 5 months apart. I called Hired Killer back and talked again with the same lady that put the 110.00 on my credit card and told her I did not owe them anything, she needed to put this 110.00 back on my credit card that they had just treated my rental house on 05/16/2022. She said I would have to talk with the lady supervisor and she would have to call me back she was busy right now. Needless to say she did not call me back. I have copies of bills to support everything I said. I also sent this information thru the supervisor e-mail, or the e-mail address I was given.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Julianne M

    1 star

    11/10/2023

    Is this fraudulent? No services have been provided and I do not have a contract with this company. They are sending invoices (several repeatedly in a minute). At some point they hung a flyer on my door and did not ring the bell or provide service but sent an email saying they provided a service and demanded payment. My security cameras confirmed this. I contacted the company, only to be sent more innocuous forms that look like an invoice. I’m fearful that a fraudulent organization has been sold my contact information. I’ve reached out to the company repeatedly to clarify the matter without resolution. Also, there are quite a few companies in Greenville, SC with the same name. I’m worried others will share their personal and financial information with this platform.

    Local BBB

    BBB of Upstate South Carolina

    BBB Reports On

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