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          Ralph Hayes Motors has 1 locations, listed below.

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            Business ProfileRalph Hayes Motors

            New Car Dealers
            BBB accredited business

            Contact Information

            3525 Clemson Blvd

            Anderson, SC 29621-1312

            Visit Website
            Email this Business
            (864) 226-1571

            Business hours

            8:30 AM - 7:00 PM
            Business Hours
            8:30 AM - 7:00 PM
            8:30 AM - 7:00 PM
            8:30 AM - 7:00 PM
            8:30 AM - 7:00 PM
            8:30 AM - 7:00 PM
            Closed
            Closed

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            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/19/1992

            Years in Business: 73

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            3525 Clemson Blvd, Anderson, SC 29621-1312
            Email this Business
            BBB File Opened:
            12/1/1989
            Years in Business:
            73
            Business Started:
            1/1/1951
            Business Incorporated:
            5/8/1951
            Accredited Since:
            2/19/1992
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Ralph Hayes Toyota
            Hours of Operation

            Primary

            M:
            8:30 AM - 7:00 PM
            T:
            8:30 AM - 7:00 PM
            W:
            8:30 AM - 7:00 PM
            Th:
            8:30 AM - 7:00 PM
            F:
            8:30 AM - 7:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Randolph Hayes, Vice President
            Contact Information

            Principal

            • Mr. Randolph Hayes, Vice President
            Additional Contact Information

            Fax Numbers

            • (864) 224-1174
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/14/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I was charged for a cabin air filter replacement during my 25k maintenance on October 19. I have Toyota care included with my new vehicle and ****** ********. I should not have been charged for any regular maintenance services including air filters and labor. I was also over charged for faulty wiper blades which make a loud sound in a service before this. I would like a full refund and a check mailed to me for both the cabin filter and wipers. If this isn’t resolved, I will reach out directly to Toyota HQ and file a direct complaint with them about my dealership experience. Anderson is the closest dealership and I prefer to take my car in there but I expect fair and equal treatment and not to be taken advantage of.
            Read More
            Read 1 More Complaints

            Customer Reviews

            5 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jonathan G

            03/18/2024

            I've been taking my truck to this certified dealer for 85k miles now. When I/us as customers take our vehicles to the dealerships we know we pay more. We do it for piece of mind that certified technicians are ensuring our vehicle is safe to drive... I recently was stranded on the side of the road because of bad wheel bearings and a leak that caused my abs sensor to warn me. It was so bad that the 3rd shop (1st two being ****** certified dealers) said 2 different issues were going g on and I discovered the severity of the issue would have locked up my brakes and potentially caused me to slide off a mountain. ( I drive in the mountains regularly). The response I got was, well we don't check that... how could it have gone unnoticed and gotten as bad as it was for me to have to replace the the entire axle assembly a d it wouldn't even come up in an inspection report. They will tell you in a heartbeat you need your ac, coolant, brake fluid ect.... Dealerships are no longer reliable. They don't stand for what they used to stand for and it's all about selling you something you DONT NEED VRS something that is literally life threatening!!! VERY UNSATISFIED CUSTOMER, **
            Read 4 More Customer Reviews

            Local BBB

            BBB of Upstate South Carolina

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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