Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Piedmont Chrysler-Jeep-Dodge has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforPiedmont Chrysler-Jeep-Dodge

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/1/1989

    Years in Business: 30

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Piedmont Chrysler-Jeep-Dodge offers new and used vehicles for sale as well as vehicle parts, service and repairs. 

    Business Details

    Location of This Business
    4015 Clemson Blvd, Anderson, SC 29621-1105
    BBB File Opened:
    6/24/1997
    Years in Business:
    30
    Business Started:
    12/1/1993
    Accredited Since:
    11/1/1989
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Business Management
    • Mr. Greg Smith, President
    • Mr. Jim Pierce, Service Manager
    • Mrs. Lynn Smith, General Sales Manager
    • Mr. Rusty Carrick, Parts Manager
    Contact Information

    Principal

    • Mr. Greg Smith, President
    Additional Contact Information

    Fax Numbers

    • (864) 260-5757
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/05/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I took my truck to dealership on 10/6/2022 for transmission problems. They said the Tipm/fuse box was bad and gave me an estimate of $1,500 to fix. They called it was fixed and ready to pick up before I could get there they called back and said the truck would not crank. They called the next day and said there was fuel built up in cylinders and couldn't get it running, then said fuel pump was bad then high pressure pump was bad then injectors were bad. I bought new injectors and delivered the injectors to them to put on. After they put the new injectors on they still could not get it to run. The mechanic had to take off the push rods and rockers several times in trying to figure out what was wrong. In all the times there were put on and off they never said anything about the #6 push rod or rocker being bad/bent. After they put the new fuel injectors on that was when they said the #6 push rod and rocker were bad. There mechanic had to have left it loose which caused damage to it. I should in no way be responsible for there mistakes. I had two meetings with them and I told them motor ran 100% when I drove it to them to fix the transmission. There is no way all these parts went bad sitting there waiting on the Tipm part to arrive. The motor they say just went bad sitting there is a new rebuilt motor with only 25,000 to 30,000 miles on it. They would replace parts then tell me that wasn't it. ****** the service manager was who I was talking to all the time said they cleaned out fuel system and some other thing's and on 12/27/2022 he called and said come get it. When I picked up the truck the motor didn't sound right so, I went and got Mr. ****** and he said let it warm up. I told him the motor didn't sound like that when I brought it here. I paid$2768.98 they charged me for things I didn't know they were putting on. I mentioned this to him and he said what did you think I was going to pay for it. In earlier conversation with Mr. ******l he told me that he would clean out the fuel system including the tank and if a pump or sensor was needed he would replace it. The day after I picked up the truck it was still not sounding right. I called back the dealership and spoke with another guy who answered and he told me they didn't clean out the fuel system. At that point with the lies and over charges I stopped payment on the check. I called ****** he said he would call me back that day but didn't. He called me back two days later. On the work order it has written what was wrong with truck but not what they actually fixed. I would like for them to fix it right or not charge me. I'm welling to pay for the tipm part at $1,475.00 and 1 hr labor @ 145.00 and I'll take it somewhere else. They had my truck for 81 days . I think that should've been long enough for my truck to be fixed right. The last time I spoke with Mr. ******l he said the high pressure pump was still bad. He told me that he would send over an itemized statement with what all was fixed on truck but the only thing he sent was a list of things that they say are still wrong with truck not what they did or fixed. thank you
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Upstate South Carolina

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.