BBB Accredited Business Profile

Shop Carolina, Inc.

Shop Carolina, Inc.

(800) 881-3727

Shop Carolina, Inc.

18 years in business
184 Wagon Ford Road
Easley, SC 29640
Fax Numbers
  • (866) 398-2032
Additional Email Addresses
  • service@shop-carolina.com
BBB File Opened: 08/03/2006
Business Started: 12/31/1998
Business Incorporated: 12/31/2004 in SC
Type of Entity
Corporation
Business Management
  • Mr. Kirk Schanze, President
  • Mr. Casey Danielson, Vice President
Business Category
  • Internet Shopping
Products & Services
This company is an online retail business that operates e-commerce stores.
Service Area
We service the following area(s): South Carolina
Methods of Payment
  • Visa, Master Card, American Express, Diners Club, Discover, Pay Pal
Refund & Exchange Policy: 

YOUR NO HASSLE GUARANTEE from OutdoorPolyFurniture.com at Shop Carolina, Inc.
Any standard ordered item can be returned for any reason within 30 daysof delivery for a refund subject to the terms and conditions of ourReturn Policy below.

We do not deductoutgoing shipping costs from your credit - it's our way ofstanding behind our products.  We do subtract a restocking fee of 20% ofthe sale price on all items accepted for return to partially offset theexpense of inspection, processing and fees imposed by our suppliers.

Return Policy and Procedure
Contactus by telephone or email prior to your return and we will provide youwith a Return Authorization Number and a return shipping address.  It isalways a good idea to insure your return for its full value againstloss or damage - this is usually not expensive.  Include your name,address, phone and Return Authorization Number with your return.  Onceyour return is underway, email the Tracking Number to:Service@Shop-Carolina.com.  This helps us to keep an eye on things andto properly credit your return.

To qualify for a refund, returned items must be received in original, new and re-stockable condition. Once your return is received, inspected and accepted, we will informyou and duly credit the card used to make your purchase less a 20%restocking charge.
Special orders and customized orders do not qualify for refunds.Items not returned in original, new and re-stockable condition do notqualify for a refund.  Items returned without a Return Authorizationalso do not qualify for a refund.  Items returned that do not qualifyfor a refund will be held for up to 10 days pending your instructions todonate the item to a thrift charity, destroy or return-to-you (at yourexpense).

Exchange Policy
Exchangescan be made under our Return Policy and Procedure (above).  You canorder the new item you wish through our website and we will providecredit for your old item once it has been returned and accepted.  Or,you can return your old item for credit first and then order your newitem.  A restocking fee of 20% will be withheld on all returns acceptedfor exchange.

BBB accredited business

A+

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Shop Carolina, Inc.

Shop Carolina, Inc.

BBB ACCREDITATION SINCE 02/13/2009

Customer Review Rating:

100%

Composite Score: