BBB Accredited Business Profile

Samantha Grace Designs, LLC

Samantha Grace Designs, LLC

Samantha Grace Designs, LLC

12 years in business
640 S. Main Street Suite 102
Greenville, SC 29601
Fax Numbers
  • (415) 785-0390
Additional Phone Numbers
  • (864) 444-5966
Additional Email Addresses
  • sonja@samanthagracedesigns.com
BBB File Opened: 01/20/2012
Business Started: 06/01/2006
Business Incorporated: 03/02/2010 in SC
Type of Entity
Limited Liability Company (LLC)
Business Management
  • Mrs. Sonja Miller, Owner
Business Category
  • Gift Shop
  • Home Accessories
  • Clothing
  • Baby Accessories
  • Wholesale Giftware

Products & Services
Aprons, Totes, Lanyards, Keychains, Placemats, Decorative Pillows, Bath Accessories, Tablecloths, Organizer Bags, Barettes, Headbands, Laundry Bags
Methods of Payment
  • Samantha Grace DesignsTM accepts Visa, Mastercard, American Express and Discover card as well as PayPal.  All your information will be kept confidential.  Your card will be charged immediately upon pressing "submit" for your order.

Refund & Exchange Policy: 

Due to the custom nature of our items, orders usually ship within 7-10 working days after the order is placed.  Shipping charges are calculated by our system according to standard USPS and UPS rates and will come up during order processing in the shopping cart.

Orders are shipped via UPS ground or USPS Priority Mail depending on either your preference or the best method possible for the item in question.  If you require faster service, that option is available as well.

In the event merchandise needs to be exchanged or returned, please request a return merchandise authorization ("RMA") number within 7 days of receipt of merchandise by emailing info@samanthagracedesigns.com.  Your email should include your invoice/order number together with a list of the item(s) being returned and the reason for the return.  We will contact you if we have any questions or will email you back with an RMA number.  No returns will be accepted without the RMA number shown on the outside and inside of the package.  We also reserve the right to refuse to give an RMA number for any items that are personalized.

We will issue a full credit on merchandise returned in its original condition if mailed back within 5 days of the date you receive the RMA number.  However, shipping charges are not refundable.

Samantha Grace DesignsTM reserves the right to deem merchandise as unacceptable for return if found to be used, damaged, or mishandled.  Sales are final on merchandise for which no RMA is requested within 7 days of its delivery or if it is not shipped back within 5 days of the date an RMA number is emailed to you.

For your protection, you should send your return prepaid via a shipping service that can be tracked such as UPS or USPS.


BBB accredited business

A+

Overview

Samantha Grace designs and manufactures home accents, fashion accessories, and gifts.  Through the use of textiles, we create functional items in vibrant colors with an overall fun feeling. We focus on using as many American components as possible and do all of our manufacturing in the U.S.A. We strive towards superb quality and have a strong desire to wow our customers with a unique product line. 

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
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Samantha Grace Designs, LLC

Samantha Grace Designs, LLC

BBB ACCREDITATION SINCE 02/16/2012

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