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            Customer ReviewsforResurgent Capital Services LP

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            94 Customer Reviews

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            • Review from Lou M

              03/09/2024

              VERY VERY BAD BAD COMPANY FRAUDULENT ACTIVITY TRY TO COLLECT ME MONEY FOR 3 TIMES WHEN I PAY IN FULL 17 YEARS AGO AND WE KEEP ALL RECEIP IN STORAGE AND COPY BY COURT Keep going you company is under big problems withy copy to: CNN, NBC, cbs

              Resurgent Capital Services LP Response

              03/11/2024

              Thank you for bringing this matter to our attention.  If we are able to identify a customer relationship, we will reach out confidentially to resolve the matter as appropriate.  Alternatively, you may contact Customer Service at ***************
            • Review from Rachelle C.

              03/08/2024

              It’s never a good time when you run into financial trouble. The representatives are respectful, helpful and resolution was promptly reported. I hope I never have to do this again but it was not a bad experience working with Resurgent.
            • Review from Mark C

              03/04/2024

              I think I got screwed I only owed 109.00 to original creditors because I made a payment 238.50 .

              Resurgent Capital Services LP Response

              03/07/2024

              Thank you for bringing this matter to our attention. We were unable to identify a customer relationship with the information provided in the review. The reviewer may contact Customer Service at ************** if they wish to discuss this matter further.
            • Review from Melinda P

              03/03/2024

              Unlawful collection bureau. Although they contacted me about 8 months ago and realized the debt they purchased was obsolete and uncollectible because of a mediated settlement agreement, and a cease and desist letter they have on file, they continue to co tact me to collect said debt.

              Resurgent Capital Services LP Response

              03/05/2024

              Thank you for bringing this matter to our attention. If we are able to identify a customer relationship, we will reach out confidentially to resolve the matter as appropriate. Alternatively, you may contact Customer Service at ***************
            • Review from Jacklyn V

              03/02/2024

              It’s hard to rate a debt collector, of course they are irritating! Resurgent made it very easy to manage and take care of my debt, I found the text messages helpful, instead of continuous calls pressuring me and disrupting my work days, This system allowed me to obtain the finances and allowed me to eventually pay. I appreciated their willingness to reduce the charges, as we all know, we end up paying quadruple. I appreciate their willingness to take it down a bit. Collection agencies are always going to be irritating and disruptive, but I found these guys to be realistic and kind in their difficult job. Prior to this debt getting this far, the original company Barclays, refused to deal with me, or work with me, so it was a relief to just be able to finally pay this off through a secure website without harassment and someone making me feel guilty and ashamed for forgetting, which happens. I did forget about a credit card and forgot to pay, thinking auto payments were intact, my bad and I accept that. I just appreciate being able to work with a company that understood this and helped me resolve it, all while maintaining my dignity as a consumer and human with a busy life and limited finances. My only concern is that I wasn’t exactly sure at first what and how. More up front communication on the original debt would have been nice. I just all the sudden started getting text messages, which felt fishy and like a scam. Reviewing the original debt would have been helpful and would have prompted me to resolve this far sooner. It’s hard now days when everyone’s trying to sale, or take your money. Thanks for making it so easy and for being helpful, but mostly for being kind and gentle in your approach. No one wants to have to pay these things and pay big banks quadruple what you originally borrowed, but it’s life and I’m glad for it to be over…
            • Review from Jose Q

              02/28/2024

              Finally a debt company that works with you! I had issues and could not afford to pay for over a year they made me an offer today which I could afford and now we are done Thank You....
            • Review from Matt M

              02/12/2024

              Resurgent Capital Services reached out to me for a debt that is not mine and I have now asked them to validate the debt 2 times and they just keep sending me letters without validating the debt. This is a formal complaint and I will not stand for being constantly harassed by them. Federal Trade commission is next on my list to file a complaint.

              Resurgent Capital Services LP Response

              02/14/2024

              Thank you for bringing this matter to our attention. We were unable to identify a customer relationship with the information provided in the review. The reviewer may contact Customer Service at ************** if they wish to discuss this matter further.
            • Review from gloria m

              02/12/2024

              I called to set up payment on this account and the agent tried to take my money and applied towards a Verizon bill for 2010. I told her that I didn't like that she attempted to deceive me.

              Resurgent Capital Services LP Response

              02/14/2024

              Thank you for bringing this matter to our attention. If we are able to identify a customer relationship, we will reach out confidentially to resolve the matter as appropriate. Alternatively, you may contact Customer Service at ***************
            • Review from Ken S

              02/09/2024

              I was sent a letter about an account that was already found by a firm to be an invalid debt and said debtor paid civil and punitive obligations in the past. Enter Resurgent to attempt resurrecting an 18 year old account to attempt for a nod of responsibility on my part. I am on the federal do not mail, and call lists respectively. They did not have my permission and apparently after contacting the original debtor (they do not wish to engage) Resurgent feels for some reason that I’m obligated somehow. 3 months prior I was contacted by oak financial about this very same account and informed them at the time. These people at oak are very assumptive and rude and somehow think they got correct information (they did not in my case and wouldn’t listen). I recommend contacting the federal trade commission should you be in a similar situation.

              Resurgent Capital Services LP Response

              02/14/2024

              Thank you for bringing this matter to our attention. If we are able to identify a customer relationship, we will reach out confidentially to resolve the matter as appropriate. Alternatively, you may contact Customer Service at ***************
            • Review from Carrie M

              02/04/2024

              They illegally purchased my personal information and are harassing me to pay a debt that is not mine, for an account that I never opened or had, and that belongs to somebody else with a similar name. Their phone and chat representatives are useless and try to trick you with questions so that they can make you responsible for paying debts that aren't even yours. I have turned this company in to the Federal Trade Commission and encourage others to do the same.

              Resurgent Capital Services LP Response

              02/05/2024

              Thank you for bringing this matter to our attention. If we are able to identify a customer relationship, we will reach out confidentially to resolve the matter as appropriate. Alternatively, you may contact Customer Service at ***************

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