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Find a Location

Kars R Us of Spartanburg, LLC has 1 locations, listed below.

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    Business ProfileforKars R Us of Spartanburg, LLC

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/27/2015

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Kars R Us of Spartanburg, LLC offers pre-owned cars, trucks, and SUVs for purchase.

    Products & Services

    This company offers the sale of used cars.

    Business Details

    Location of This Business
    1484 Asheville Hwy, Spartanburg, SC 29303-2004
    BBB File Opened:
    3/10/2009
    Years in Business:
    15
    Business Started:
    9/15/2008
    Business Incorporated:
    8/27/2008
    Accredited Since:
    1/27/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 6:00 PM
    T:
    9:00 AM - 6:00 PM
    W:
    9:00 AM - 6:00 PM
    Th:
    9:00 AM - 6:00 PM
    F:
    9:00 AM - 6:00 PM
    Sa:
    10:00 AM - 5:00 PM
    Su:
    Closed
    Business Management
    • Mr. J. Randall McPherson, Owner
    • Mr. Austin McPherson, General Manager
    Contact Information

    Principal

    • Mr. J. Randall McPherson, Owner

    Customer Contact

    • Mr. J. Randall McPherson, Owner
    Additional Contact Information

    Fax Numbers

    • (864) 804-6646
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/07/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    They had said they was gonna fix my car and my tire blow out so called kars r us because wen I first got the car in February they said they was gonna fix the problem but so they kelp ignoring my calls keeping me on hold until the 30 days went out. My tire blow out they said we'll look at and so they volunteered to come tow my car well my income tax came cause that what I used as a down payment to get the car on the day after they sopose to had fixed my car I come get the car and they charged me $70 for a used tired and a plugged for the front driver side. So I ask them before I left did I own them anything else Randy the owner said No so months go by I had neck surgery and I was behind 2weeks so Randy said I'm late and i have to update my payment plus $60 extra for towing fees i said I never agreed to pay no towing fees and he said that was the towing fee wen they picked up my car months ago i said i have roadside service i didn't need you to tow it and I'm not paying something I never agreed to so after that Randy retaliated by saying if I miss one payment they gonna come get the car so I missed two payments last week of oct payment and Nov 4 payment the manager which is his daughter called my and threatened to come get the car again I said could pay Monday morning they threatened to freeze my account but there using poor people fixing they're car and charging extra money on the payment if cost $100 there gonna charge $200 it's all a hustle it sounds good if you couldn't afford to get or car fix but it's a rip off to working people ithey're also tried to bully me into paying something I don't owe they added the $60 anyways to what I owe on the car. I promise Im not the only customer they've done this to and they've treated me differently since the $60. It's been crazy..
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Zakeiria D

    1 star

    10/17/2023

    I don't think they even deserve a star review. DON'T BUY A CAR FROM HERE!! Even if you're in a tough spot! This place is very money hungry and doesn't care about helping. My car needed a repair and they referred me to their mechanic that could check it out for free, once checked, I had to pay. Then they told me I had to replace my transmission, they gave me a price, then 3 weeks later they gave me another price saying the price wasn't sealed. Every since then they've been giving me the run around to when it'll be fixed. I've literally been waiting over a month for my car that they have been giving me dates it'll be done and hasn't. 2 mechanics later and roach invested rentals. I'm still out of a car!!!!!

    Local BBB

    BBB of Upstate South Carolina

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