Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Import Auto Mall has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforImport Auto Mall

    Used Car Dealers

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    380 N Pleasantburg Dr, Greenville, SC 29607-2126
    BBB File Opened:
    12/12/2003
    Years in Business:
    21
    Business Started:
    5/18/2002
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Business Management
    • Mr. Hani Fattah, Owner
    Contact Information

    Principal

    • Mr. Hani Fattah, Owner

    Customer Contact

    • Mr. Hani Fattah, Owner
    Additional Contact Information

    Fax Numbers

    • (864) 271-9727
      Other Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/15/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased 2007 ******** on 2-23-23, first day window doesn’t roll down that was corrected next week needed brakes. May 7 service stabilitrak came on. May 8 took to autozone ran codes see attached report. Took to mechanic on May 9 and it was replaced, while it was there we found all the real issues causing that code to be thrown, a bad piston, a bad lifter, the motor had tons of ** **** and blue devil was seen which is used to stop oil leaks. May 10 took car to the lot and waited to be contacted with the outcome. May 12 I had not heard from them so I texted and he said the mechanic would look at it later that day. He said if I was in a rush he could put me in something else if I could come up with another down payment!! Ask to be refunded and he said no. I can not come up with another down payment plus taxes for another car 60 days after purchasing a car!!!Car was sold without a warranty but that does not excuse this place is knowingly selling crappy cars. I was told the mileage on the odometer was incorrect because they replaced the motor but clearly the motor was no good. All I ask is to be refunded a portion of my down payment to compensate for the inconvenience and financial struggle this has placed on me. I currently walk to and from work everyday due to this company’s negligence
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    monica h

    5 stars

    02/21/2022

    purchased over 5 cars from import auto, always treated me right. would recommend. very professional & easy to deal with.

    Local BBB

    BBB of Upstate South Carolina

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.