This Business Is Not BBB Accredited

CarMax, Inc.

CarMax, Inc.

(864) 284-0331

CarMax, Inc.

23 years in business
2800 Laurens Rd
Greenville, SC 29607-5226
Fax Numbers
  • (864) 284-1105
Additional Phone Numbers
  • (864) 284-0331
  • (804) 747-9185
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 06/14/1999
Business Started: 09/01/1993
Type of Entity
Business Management
  • Mr. Steve Spletstoser, General Manager
  • Mr. Thomas J Folliard, C.E.O.
  • Mr. Elia Imler, Marketing/Communications
  • Mr. Paul Machin, New Car Manager
  • Mr. Allen Stearn, Service Manager
  • Mr. Michelle Stone, Paralegal
  • Mr. Lisa K Van Riper, Director Public Relations

Business Category
  • Auto Dealers - New Cars
  • Auto Dealers - Used Cars



This company offers used vehicles and new vehicles in some states.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
Complaints against this business are handled by another BBB.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

CarMax, Inc.