Privacy Policy
BBB Education Foundation (BBB EF) is committed to maintaining your confidence and trust, and accordingly maintains the following privacy policy to protect your personal information.

BBB EF's Commitment to Security

BBB EF encrypts billing information wherever requested online. Personal information is accessible only by staff and volunteers designated to handle complaints or requests. All BBB EF agents and contractors with access to personal information are also bound to adhere to this policy as part of their contract with BBB EF.

Personal Information that BBB EF May Collect

BBB EF collects the following types of personal information: names, postal and e-mail addresses, phone and facsimile numbers, and billing information.

Charity Information that BBB EF May Collect Online

To participate in the BBB EF's Business of Integrity Awards and the International Torch Awards, a business completes an online questionnaire that is encrypted.

How BBB May Use Personal Information

BBB EF will use your personal information for the purpose for which it was submitted such as to contact individuals or businesses and to select winners for various awards.

How Your Information May Be Shared

BBB EF will recognize the winners of the awards by announcing the names of student and companies along with a city and state. This information is only revealed once these individuals have signed a media release. BBB EF never sells or rents personal information.

We will also release personal information under the following circumstances:
• Where release is required by law (for example, a subpoena) or regulation, or is requested by an agency for governmental investigative purposes or governmental proceedings;
•Where our records indicate a company may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of; or
•To appropriate persons, where your communication suggests possible harm to others.

Help Us Keep Your Personal Information Accurate

If your personal information changes or you would like to review the personal information we may have on file, please email us with the new information or your review request at

Computer Tracking and Cookies

Our web site is not set up to track, collect or distribute personal information not entered by its visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our site. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.

A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. BBB EF uses non-identifying cookies to provide easier site navigation and access to forms. You can still use BBB EF site if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you.


If you have a complaint about BBB's compliance with this privacy policy, you may contact us at