This Business Is Not BBB Accredited

New Genesis

New Genesis

(585) 381-9966

New Genesis

8 years in business
3300 Monroe Ave Ste 345
Rochester, NY 14618-4625
Fax Numbers
  • (585) 381-7594
Additional Email Addresses
BBB File Opened: 04/06/2010
Business Started: 12/01/2008
Business Started Locally: 01/01/2006
Business Incorporated: 11/08/2005 in NY
Type of Entity
Business Management
  • Ms. Cheri Lopez, Office Manager
Business Category
  • Weight Control Services
  • Hair Removal - Laser & Electrolysis
  • Physicians & Surgeons - Weight Reduction
  • Laser Cosmetic Services

Alternate Business Names
  • New Genesis of Western New York, Inc.
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.


Advertising Review

BBB's Advertising Review Department reached out to New Genesis on March 7, March 17, March 23, and May 5, 2016 requesting substantiation for advertising claims made on their website Advertisers must be prepared to substantiate claims made. To date, BBB has not received a response to our request for substantiation of the following:
"New Genesis Center for Medical Weight Loss and Cosmetic Medicine is t... Read More


This business offers weight control services, physicians/surgeons-cosmetic treatments which includes Botex, Dermal Fillers and hair removal.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for New Genesis include:

  • Advertising issues found by BBB

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

New Genesis


New Genesis

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