45 Customer Reviews
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Review from Mary Lynne H
5 stars03/26/2024
Kinectic put in a new French drain, a new sump pump , a dehumidifier and fixed my drywall-ceiling issues in my basement 10 years ago. I have had them back annually since then for maintenance & everything has held up great with no issues. I did have them replace the second sump pump that was already in the basement when it failed. Absolutely no issues and nothing but praise for all the work done and the ongoing maintenance work!
Kinetic Basement Solutions Inc Response
04/01/2024
We truly appreciate your kind words, **** *****. It has been a sincere pleasure working with you over the last 10 years. We look forward to working with you for years to come.Review from Marlene L
5 stars11/06/2023
I have used this company for many years and they have kept my machines working well. I reccomend them...they do good work.Kinetic Basement Solutions Inc Response
11/11/2023
It has been our pleasure to be a part of your basement's health. So many years of preventative maintenance has helped maintain that health and keep your items in good working conditions. Thank you for your long and continued support.Review from Uzair A
5 stars10/16/2023
It was nice working with a local company who were really serious about their work. They were easy to work with, respectful and answered all my questions.Kinetic Basement Solutions Inc Response
10/17/2023
It was a pleasure to work with you, *****. You have taken numerous steps to ensure a dry, healthy basement. We strive to always offer the necessary basement solutions with flexibility, convenient and high quality. We are so pleased to hear you are satisfied with our work and crew. Thank you.Review from Peter B
5 stars10/03/2023
Greg replaced our old sump pump. He was very knowledgeable and professional. He did everything he said he would and did it well. I would recommend Kinetic.Kinetic Basement Solutions Inc Response
11/11/2023
We strive to offer knowledgeable solutions, quality work and both friendly and professional staff. We are pleased that you were very satisfied. We look forward to your annual service and helping to keep your basement healthy and dry.Review from Joe C
5 stars09/25/2023
Great service, did what we asked for and met all deadlines. Courteous and reliableReview from Greg M
5 stars09/10/2023
We had Kinetic Basement Solutions install a new sump pump, new window wells, and burry three gutter lines. From getting the estimate to communicating with the office to the work being performed, everyone was very professional and courteous. The crew that performed the work were on time, answered any questions we had and cleaned up all work areas. I would definitely recommend Kinetic Basement Solutions!Kinetic Basement Solutions Inc Response
11/11/2023
It was our pleasure to be a part of your home improvement and creating a healthier basement for you. We strive for quality communication, professionalism, care, service and parts. We look forward to seeing you again for your preventative care.Review from DONALD W
5 stars08/15/2023
We had Kinetic Basement Solutions install a sump pump, high water alarm and discharge line on August 7, 2023. Mark arrived on time and started to install the sump pump while Joe went out back and started work on the discharge line. Both of them did the job with utmost professionalism. They explained everything as they went and when them were done, they cleaned up such that there was little trace of their work. I would highly recommend Kinetic Basement Solutions not only for the highly competitive price but for the professional job done. *** **Kinetic Basement Solutions Inc Response
08/16/2023
***, we appreciate such a great review. We pride ourselves in satisfying our customers with knowledge, professionalism, and satisfaction. It was our pleasure to work with you and accomplish your goals. We look forward to working with you again and caring for all your basement needs.Review from Alison Z
5 stars08/13/2023
We had Kinetic Basement Solutions install an ******** ************ model **** in our basement. The workers were efficient, easy to schedule, knowledgeable and very helpful. The unit is keeping our basement air at a consistent humidity. Our old humidifier had died and they came quickly to solve the problem and were able to work with our space and install the new humidifier. We also needed a new sump pump and they were able to replace that at a time that worked perfectly for us. Our basement is now cool and dry. We thank Greg and his crew for a job well done.Kinetic Basement Solutions Inc Response
08/16/2023
******, a cool and dry basement is our goal. We are so happy that Greg and the crew were able to have a successful project and meet all your needs. We look forward to working with you again.Review from Jon R
5 stars08/08/2023
I got an estimated from another company that was twice as much. I went with Kinetic Basements and it was the best decision I've made. They solved my water problem quickly, professionally and without any issues. The Forman Mark explained the start to finish process and made sure I was completely satisfied before they left. A follow up visit by their supervisor to check their work and my satisfaction is old fashion customer service and is why Kinetic Basements is a 5 star company you can count on.Kinetic Basement Solutions Inc Response
08/16/2023
****, thank you for your kind words. We strive to do what is best for you the customer, from start to finish. It was a pleasure working with you and we are proud of the success and satisfaction achieved. We look forward to helping you maintain a healthy basement.Review from Chuck M
5 stars07/19/2023
Extremely responsive, thorough evaluation, clear explanation of remedial actions available, good pricing, timely installation and excellent site cleanup - highly recommended...***** ********Kinetic Basement Solutions Inc Response
08/16/2023
***** and ****, it was a pleasure to work with you both! Thank you for the glowing review. We strive to provide the best and to do our best for our customers. I'm so happy we were able to help you with so many of your needs. We look forward to working with you again for all your basement solutions.
Customer Review Rating
4.98/5stars
Average of 45 Customer Reviews
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